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infinite;animation-delay:-2s}.element-4{width:60px;height:60px;bottom:30%;right:25%;animation:float 9s ease-in-out infinite reverse;animation-delay:-4s}@media (max-width: 768px){.hero-title{font-size:2.8rem}.hero-subtitle{font-size:1.1rem;margin-bottom:2rem}.report-incident-btn{padding:1rem 2rem;font-size:1rem}.floating-element{display:none}.map-glass{padding:1.5rem;max-width:98vw;width:98%}.live-map{height:350px}.map-title{font-size:1.8rem}.incident-legend{gap:.5rem}.legend-item{padding:.4rem .8rem;font-size:.8rem}}@media (max-width: 480px){.hero-title{font-size:2.2rem;line-height:1.2}.hero-subtitle{font-size:1rem}.report-incident-btn{padding:.9rem 1.8rem;font-size:.9rem;gap:.6rem}.btn-icon{width:1.2rem;height:1.2rem}.hero-content{padding:0 .5rem}}.map-section{height:60vh;display:flex;padding:1rem;gap:1rem;overflow:hidden}.map-container{flex:1;background:linear-gradient(145deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 30%,transparent));box-shadow:0 8px 32px color-mix(in srgb,var(--color8) 30%,transparent),inset 0 1px 2px color-mix(in srgb,var(--color6) 15%,transparent);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:2px solid color-mix(in srgb,var(--color8) 35%,transparent);padding:1.5rem;display:flex;flex-direction:column;overflow:hidden}.complaint-sidebar{width:400px;background:linear-gradient(145deg,color-mix(in srgb,var(--color9) 15%,transparent),color-mix(in srgb,var(--color13) 20%,transparent));box-shadow:0 8px 32px color-mix(in srgb,var(--color6) 25%,transparent),inset 0 1px 2px color-mix(in srgb,var(--color9) 20%,transparent);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:2px solid color-mix(in srgb,var(--color6) 40%,transparent);padding:1.5rem;display:flex;flex-direction:column;overflow:hidden}.complaint-sidebar h3{color:var(--color9);font-size:1.25rem;font-weight:600;margin:0 0 1rem;text-align:center;text-shadow:0 2px 8px color-mix(in srgb,var(--color3) 50%,transparent)}.complaints-list{flex:1;overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--color7) transparent}.complaints-list::-webkit-scrollbar{width:6px}.complaints-list::-webkit-scrollbar-track{background:transparent}.complaints-list::-webkit-scrollbar-thumb{background:linear-gradient(180deg,var(--color3),var(--color8));border-radius:10px}.complaints-list::-webkit-scrollbar-thumb:hover{background:linear-gradient(180deg,var(--color8),var(--color3))}.complaint-item{background:linear-gradient(135deg,color-mix(in srgb,var(--color9) 12%,transparent),color-mix(in srgb,var(--color15) 10%,transparent));padding:1rem;margin-bottom:.75rem;border-radius:12px;border:1.5px solid color-mix(in srgb,var(--color6) 35%,transparent);transition:all .3s ease}.complaint-item:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color6) 25%,transparent),color-mix(in srgb,var(--color3) 20%,transparent));transform:translateY(-3px) scale(1.01);box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 35%,transparent),0 0 15px color-mix(in srgb,var(--color8) 20%,transparent);border-color:var(--color3)}.complaint-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:.5rem}.complaint-type{display:flex;align-items:center;gap:.5rem;font-size:.85rem;font-weight:600;color:var(--color3)}.complaint-time{font-size:.75rem;color:var(--color6);font-weight:500}.complaint-title{color:var(--color9);font-size:.95rem;font-weight:600;margin:0 0 .5rem;line-height:1.3}.complaint-description{color:var(--color14);font-size:.8rem;line-height:1.4;margin:0 0 .5rem;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.complaint-location{color:var(--color8);font-size:.75rem;font-weight:500;display:flex;align-items:center;gap:.25rem}.map-glass{background:linear-gradient(145deg,color-mix(in srgb,var(--color9) 12%,transparent),color-mix(in srgb,var(--color13) 18%,transparent));-webkit-backdrop-filter:blur(25px);backdrop-filter:blur(25px);border:2px solid color-mix(in srgb,var(--color3) 45%,transparent);border-radius:16px;box-shadow:0 25px 50px -12px color-mix(in srgb,var(--color13) 50%,transparent),inset 0 2px 4px color-mix(in srgb,var(--color6) 25%,transparent);padding:1.5rem;max-width:none;width:100%;display:flex;flex-direction:column;height:100%;overflow:visible}.map-title{font-size:2.2rem;font-weight:700;background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 40%,var(--color6) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-bottom:.5rem;text-align:center}.map-subtitle{font-size:1rem;color:var(--color14);text-align:center;margin-bottom:1.5rem;opacity:.9}.incident-legend{display:flex;justify-content:center;flex-wrap:wrap;gap:1rem;margin-bottom:1.5rem;padding:1rem;border-radius:15px;background:linear-gradient(135deg,color-mix(in srgb,var(--color9) 15%,transparent),color-mix(in srgb,var(--color6) 10%,transparent));border:2px solid color-mix(in srgb,var(--color3) 25%,transparent)}.legend-item{display:flex;align-items:center;gap:.5rem;padding:.6rem 1.2rem;border-radius:12px;background:linear-gradient(135deg,var(--color15),var(--color9));font-size:.9rem;font-weight:600;color:var(--color13);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border:2px solid color-mix(in srgb,var(--color6) 45%,transparent);transition:all .3s ease;box-shadow:0 2px 8px color-mix(in srgb,var(--color3) 15%,transparent)}.legend-item:hover{transform:translateY(-3px) scale(1.05);background:linear-gradient(135deg,var(--color9),var(--color6));box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 50%,transparent),0 0 20px color-mix(in srgb,var(--color8) 30%,transparent);border-color:var(--color3)}.legend-icon{font-size:1.2rem;width:2rem;height:2rem;display:flex;align-items:center;justify-content:center;border-radius:8px;background:color-mix(in srgb,var(--color3) 25%,transparent)}.rail-icon{background:color-mix(in srgb,var(--color3) 25%,transparent)}.fire-icon{background:color-mix(in srgb,#ef4444 25%,transparent)}.cyber-icon{background:color-mix(in srgb,#8b5cf6 25%,transparent)}.police-icon{background:color-mix(in srgb,var(--color3) 30%,transparent)}.court-icon{background:color-mix(in srgb,#10b981 25%,transparent)}.home-live-map-container{width:100%;flex:1;min-height:300px;border-radius:12px;box-shadow:0 8px 30px color-mix(in srgb,var(--color3) 35%,transparent),0 0 20px color-mix(in srgb,var(--color8) 20%,transparent);overflow:hidden;border:2px solid color-mix(in srgb,var(--color6) 40%,transparent);background:linear-gradient(145deg,color-mix(in srgb,var(--color9) 10%,transparent),color-mix(in srgb,var(--color15) 8%,transparent));position:relative;transition:all .3s ease;cursor:pointer}.home-live-map-container.map-inactive{filter:blur(1px);cursor:pointer}.home-live-map-container.map-active{box-shadow:0 8px 35px color-mix(in srgb,var(--color3) 60%,transparent),0 0 40px color-mix(in srgb,var(--color8) 40%,transparent),0 0 0 3px var(--color3);border-color:var(--color3);filter:blur(0px);cursor:grab}.home-live-map-container.map-active:active{cursor:grabbing}.home-live-map-container.map-inactive .leaflet-container{cursor:pointer!important}.home-live-map-container.map-active .leaflet-container{cursor:grab!important}.home-live-map-container.map-active .leaflet-container.leaflet-dragging{cursor:grabbing!important}.map-event-blocker{position:absolute;top:0;left:0;border-radius:16px;right:0;bottom:0;width:100%;height:100%;background:transparent;backdrop-filter:blur(1px);-webkit-backdrop-filter:blur(1px);display:flex;align-items:center;justify-content:center;z-index:1000;cursor:pointer;pointer-events:all;transition:opacity .3s ease,backdrop-filter .3s ease}.map-toggle-detector{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;background:transparent;z-index:-1;pointer-events:none;cursor:grab}.map-toggle-detector:active{cursor:grabbing}.map-inactive-overlay{position:absolute;top:0;left:0;right:0;bottom:0;background:color-mix(in srgb,var(--color1) 8%,transparent);display:flex;align-items:center;justify-content:center;pointer-events:none;z-index:400;transition:opacity .3s ease}.map-inactive-message{display:flex;align-items:center;gap:.75rem;padding:1rem 1.5rem;background:#fffffff2;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);box-shadow:0 4px 12px #00000026;font-size:.9rem;font-weight:600;color:#1e40af;animation:fadeInScale .3s ease}.map-inactive-message .map-icon{width:24px;height:24px;color:#3b82f6;flex-shrink:0}@keyframes fadeInScale{0%{opacity:0;transform:scale(.9)}to{opacity:1;transform:scale(1)}}.home-live-indicator{display:flex;align-items:center;justify-content:center;gap:.5rem;margin:.5rem 0;font-size:.9rem;color:#000;font-weight:600;flex-shrink:0;height:30px}.home-live-indicator .pulse-dot{width:8px;height:8px;border-radius:50%;background:#000;animation:livePulse 2s ease-in-out infinite}.home-map-loading-container{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;min-height:300px;color:#fff;text-align:center;animation:slideInFromTop .6s ease-out}.home-map-loading-spinner{width:40px;height:40px;animation:mapSpinnerRotate 1s linear infinite;margin-bottom:1rem}.pulse-dot{width:8px;height:8px;background:#000;animation:livePulse 2s ease-in-out infinite}.custom-incident-marker,.custom-user-marker{background:transparent!important;border:none!important}.user-location-marker{position:relative;width:50px;height:50px;display:flex;align-items:center;justify-content:center}.user-pulse{position:absolute;width:100%;height:100%;background:solid color-mix(in srgb,var(--color3) 80%,transparent)}.user-pulse:before{content:"";position:absolute;top:-10px;left:-10px;right:-10px;bottom:-10px;background:solid color-mix(in srgb,var(--color3) 50%,transparent);z-index:-1}.user-icon{position:relative;z-index:3;font-size:2rem;width:40px;height:40px;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--color4) 0%,var(--color6) 100%);border:4px solid var(--color3);box-shadow:0 0 15px var(--color3),inset 0 2px 4px color-mix(in srgb,var(--color4) 90%,transparent);animation:userRotate 4s linear infinite}.incident-marker{position:relative;width:40px;height:40px;display:flex;align-items:center;justify-content:center}.marker-pulse{position:absolute;width:100%;height:100%}.marker-icon{position:relative;z-index:2;font-size:1.5rem;width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--color4) 90%,transparent);border:2px solid;animation:markerBounce 3s ease-in-out infinite}.rail-marker .marker-pulse{background:#fde04799}.rail-marker .marker-icon{border-color:#fde047}.fire-marker .marker-pulse{background:#fb718599}.fire-marker .marker-icon{border-color:#fb7185}.cyber-marker .marker-pulse{background:#e879f999}.cyber-marker .marker-icon{border-color:#e879f9}.police-marker .marker-pulse{background:#7dd3fc99}.police-marker .marker-icon{border-color:#7dd3fc}.court-marker .marker-pulse{background:#4ade8099}.court-marker .marker-icon{border-color:#4ade80}.real-complaint.incident-marker{transform:scale(1.1);cursor:pointer;transition:all .3s ease}.real-complaint.incident-marker:hover{transform:scale(1.2);filter:brightness(1.1)}.real-complaint .marker-pulse{border:2px solid color-mix(in srgb,var(--color4) 80%,transparent)}.real-complaint .marker-icon{background:var(--color4);border-width:3px;font-size:1.6rem;transition:all .3s ease}.real-complaint.incident-marker:hover .marker-icon{box-shadow:0 0 20px var(--color4),0 0 35px var(--color5)}.real-complaint.rail-marker .marker-pulse{background:#fde047cc;border-color:#fde047}.real-complaint.fire-marker .marker-pulse{background:#fb7185cc;border-color:#fb7185}.real-complaint.cyber-marker .marker-pulse{background:#e879f9cc;border-color:#e879f9}.real-complaint.police-marker .marker-pulse{background:#7dd3fccc;border-color:#7dd3fc}.real-complaint.court-marker .marker-pulse{background:#4ade80cc;border-color:#4ade80}.real-complaint-popup{border-left:4px solid var(--color3);background:linear-gradient(135deg,var(--color9) 0%,var(--color4) 100%);min-width:280px}.real-complaint-popup h3{color:var(--color1);font-weight:700;margin-bottom:.75rem;font-size:1.2rem;border-bottom:1px solid color-mix(in srgb,var(--color1) 20%,transparent);padding-bottom:.5rem}.floating-complaint-popup{position:fixed;width:350px;background:linear-gradient(135deg,var(--color4) 0%,var(--color9) 100%);box-shadow:0 25px 60px color-mix(in srgb,var(--color1) 30%,transparent),0 15px 35px color-mix(in srgb,var(--color1) 20%,transparent);border:1px solid color-mix(in srgb,var(--color7) 50%,transparent);overflow:hidden;z-index:10000;backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;cursor:default}.floating-complaint-popup:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:linear-gradient(135deg,color-mix(in srgb,var(--color4) 90%,transparent),color-mix(in srgb,var(--color9) 90%,transparent));backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);z-index:-1}.floating-complaint-popup .incident-popup{position:relative;z-index:1}.custom-popup{font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif}.custom-popup .leaflet-popup-content-wrapper{background:linear-gradient(135deg,var(--color4) 0%,var(--color9) 100%);box-shadow:0 20px 50px color-mix(in srgb,var(--color1) 20%,transparent),0 10px 25px color-mix(in srgb,var(--color1) 15%,transparent);border:1px solid color-mix(in srgb,var(--color7) 40%,transparent);overflow:hidden;padding:0;max-height:400px;overflow-y:auto}.custom-popup .leaflet-popup-content{margin:0;padding:0;max-height:380px;overflow-y:auto}.custom-popup .leaflet-popup-tip{background:linear-gradient(135deg,var(--color4) 0%,var(--color9) 100%);border:1px solid color-mix(in srgb,var(--color7) 40%,transparent);box-shadow:0 4px 8px color-mix(in srgb,var(--color1) 15%,transparent)}.custom-popup .leaflet-popup-close-button{color:var(--color2);font-size:18px;font-weight:700;padding:8px;background:color-mix(in srgb,var(--color4) 90%,transparent);width:30px;height:30px;display:flex;align-items:center;justify-content:center;margin:8px;transition:all .2s ease}.custom-popup .leaflet-popup-close-button:hover{background:var(--color3);color:var(--color4);transform:scale(1.1)}.incident-popup{width:100%;font-size:14px;line-height:1.5}.popup-header{background:linear-gradient(135deg,var(--color1) 0%,var(--color2) 100%);color:var(--color4);padding:16px 20px 12px;display:flex;justify-content:space-between;align-items:flex-start;position:relative;overflow:hidden}.popup-header:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100"><defs><pattern id="dots" width="20" height="20" patternUnits="userSpaceOnUse"><circle cx="10" cy="10" r="1" fill="white" opacity="0.1"/></pattern></defs><rect width="100" height="100" fill="url(%23dots)"/></svg>');pointer-events:none}.header-left{flex:1;position:relative;z-index:1}.incident-title{margin:0 0 6px;font-size:16px;font-weight:700;color:var(--color4);text-shadow:0 1px 2px color-mix(in srgb,var(--color1) 30%,transparent);line-height:1.3;max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.incident-category{background:color-mix(in srgb,var(--color4) 25%,transparent);padding:4px 10px;font-size:12px;font-weight:600;color:var(--color4);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid color-mix(in srgb,var(--color4) 40%,transparent)}.live-badge{background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 100%);color:var(--color4);padding:6px 12px;font-size:11px;font-weight:700;letter-spacing:.5px;animation:liveBadgePulse 2s ease-in-out infinite;box-shadow:0 4px 12px color-mix(in srgb,var(--color3) 40%,transparent);position:relative;z-index:1}.popup-body{padding:20px;background:var(--color4)}.incident-details .description{margin:0 0 16px;color:var(--color1);font-size:14px;line-height:1.6;max-height:60px;overflow-y:auto;padding:12px;background:var(--color9);border-left:3px solid var(--color7)}.status-row{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap}.severity-badge,.status-badge{padding:4px 10px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.severity-low{background:color-mix(in srgb,var(--color3) 15%,transparent);color:var(--color8);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent)}.severity-medium{background:color-mix(in srgb,var(--color3) 15%,transparent);color:var(--color3);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent)}.severity-high{background:color-mix(in srgb,var(--color13) 15%,transparent);color:var(--color13);border:1px solid color-mix(in srgb,var(--color13) 25%,transparent)}.status-pending{background:color-mix(in srgb,var(--color7) 15%,transparent);color:var(--color13);border:1px solid color-mix(in srgb,var(--color7) 25%,transparent)}.status-in_progress{background:color-mix(in srgb,var(--color3) 15%,transparent);color:var(--color3);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent)}.status-resolved{background:color-mix(in srgb,var(--color3) 15%,transparent);color:var(--color8);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent)}.status-rejected{background:color-mix(in srgb,var(--color13) 15%,transparent);color:var(--color13);border:1px solid color-mix(in srgb,var(--color13) 25%,transparent)}.address{margin:0 0 16px;color:var(--color2);font-size:13px;padding:8px 12px;background:var(--color9);border-left:3px solid var(--color7)}.user-section{margin:16px 0;padding:16px;background:linear-gradient(135deg,var(--color9) 0%,var(--color5) 100%);border:1px solid var(--color7)}.user-info{display:flex;align-items:center;gap:12px}.user-avatar{width:40px;height:40px;border-radius:50%;object-fit:cover;border:2px solid var(--color7);box-shadow:0 2px 8px color-mix(in srgb,var(--color1) 15%,transparent)}.user-avatar-placeholder{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 100%);color:var(--color4);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px;border:2px solid var(--color7);box-shadow:0 2px 8px color-mix(in srgb,var(--color1) 15%,transparent)}.user-details{flex:1}.user-name{margin:0 0 4px;font-weight:600;color:var(--color1);font-size:14px}.user-email{margin:0;color:var(--color2);font-size:12px}.incident-meta{margin-top:16px;padding-top:16px;border-top:1px solid var(--color7);display:flex;justify-content:space-between;flex-wrap:wrap;gap:12px}.meta-item{display:flex;flex-direction:column;align-items:center;text-align:center;flex:1;min-width:80px}.meta-label{font-size:11px;color:var(--color2);font-weight:500;margin-bottom:2px}.meta-value{font-size:13px;color:var(--color1);font-weight:600}.popup-footer{padding:12px 20px;background:linear-gradient(135deg,var(--color9) 0%,var(--color5) 100%);border-top:1px solid var(--color7);text-align:center}.live-indicator{color:var(--color3);font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:6px}.live-indicator:before{content:"";width:8px;height:8px;background:var(--color3);border-radius:50%;animation:livePulse 2s ease-in-out infinite}.custom-popup .leaflet-popup-content::-webkit-scrollbar{width:4px}.custom-popup .leaflet-popup-content::-webkit-scrollbar-track{background:var(--color9)}.custom-popup .leaflet-popup-content::-webkit-scrollbar-thumb{background:var(--color7)}.custom-popup .leaflet-popup-content::-webkit-scrollbar-thumb:hover{background:var(--color8)}.real-complaint-popup{min-width:320px;max-width:400px;overflow:hidden;box-shadow:0 8px 32px color-mix(in srgb,var(--color1) 20%,transparent)}.popup-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:1rem;gap:.5rem}.popup-header h3{margin:0;flex:1;line-height:1.3}.live-badge{background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 100%);color:var(--color4);padding:2px 8px;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.5px;animation:liveBadgePulse 2s ease-in-out infinite;box-shadow:0 2px 8px color-mix(in srgb,var(--color3) 40%,transparent)}.popup-content{font-size:.9rem;line-height:1.4}.complaint-details p{margin:.5rem 0;color:var(--color1)}.user-details{margin-top:1rem;padding-top:.75rem}.user-details h4{margin:0 0 .5rem;color:var(--color2);font-size:.85rem;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.user-info{display:flex;align-items:center;gap:.75rem;padding:.5rem;background:color-mix(in srgb,var(--color3) 5%,transparent);border:1px solid color-mix(in srgb,var(--color3) 15%,transparent)}.user-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;border:2px solid color-mix(in srgb,var(--color3) 30%,transparent)}.user-avatar-placeholder{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 100%);display:flex;align-items:center;justify-content:center;color:var(--color4);font-size:1rem;border:2px solid color-mix(in srgb,var(--color3) 30%,transparent)}.user-text{flex:1}.user-name{margin:0;font-weight:600;color:var(--color1);font-size:.9rem}.user-email{margin:0;font-size:.8rem;color:var(--color2)}.incident-meta{margin-top:1rem;padding-top:.75rem}.incident-meta p{margin:.4rem 0;font-size:.85rem}.incident-id{font-family:Courier New,monospace;font-size:.75rem!important;color:var(--color2);background:color-mix(in srgb,var(--color7) 15%,transparent);padding:.25rem .5rem;margin-top:.75rem!important}.popup-divider{border:none;border-top:1px solid color-mix(in srgb,var(--color7) 30%,transparent);margin:.75rem 0}.popup-footer{margin-top:1rem;padding-top:.75rem;border-top:1px solid color-mix(in srgb,var(--color7) 30%,transparent)}.real-time-indicator{display:inline-flex;align-items:center;gap:.5rem;font-size:.8rem;color:var(--color3);font-weight:600;background:color-mix(in srgb,var(--color3) 15%,transparent);padding:.25rem .75rem;border:1px solid color-mix(in srgb,var(--color3) 25%,transparent)}.custom-incident-marker:hover 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cubic-bezier(.4,0,.2,1);white-space:nowrap;position:relative;overflow:hidden;margin:10px;min-width:fit-content}.tab:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;opacity:0;transition:opacity .3s ease}.tab:hover:before{opacity:1}.tab:hover{background:linear-gradient(135deg,var(--color6),var(--color3));color:var(--color1);border-color:var(--color3);transform:translateY(-2px);box-shadow:0 4px 15px color-mix(in srgb,var(--color3) 40%,transparent)}.tab.active{color:var(--color1);background:linear-gradient(135deg,var(--color3),var(--color8));font-weight:700;border-color:var(--color3);box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 50%,transparent),0 0 30px color-mix(in srgb,var(--color8) 30%,transparent),inset 0 2px 4px color-mix(in srgb,var(--color9) 25%,transparent);transform:translateY(-2px) scale(1.02);animation:tabActivate .3s ease-out}@keyframes tabActivate{0%{transform:translateY(0) scale(1);box-shadow:0 2px 8px color-mix(in srgb,var(--color3) 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srgb,var(--color3) 35%,transparent),0 0 25px color-mix(in srgb,var(--color8) 15%,transparent);overflow:hidden;border:2px solid color-mix(in srgb,var(--color3) 40%,transparent);background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent))}.home-map-loading-container{flex:1;min-height:0;display:flex;flex-direction:column;align-items:center;justify-content:center;max-height:100%}.map-panel .map-title{font-size:1.5rem;margin-bottom:.5rem;background:linear-gradient(90deg,var(--color3),var(--color8),var(--color6));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;font-weight:700;text-shadow:0 2px 10px color-mix(in srgb,var(--color3) 30%,transparent)}.map-panel .map-subtitle{font-size:.9rem;margin-bottom:1rem;color:var(--color9);font-weight:500}.map-panel .incident-legend{display:flex;justify-content:center;gap:1rem;margin-bottom:1rem;flex-wrap:wrap;flex-shrink:0}.map-panel .legend-item span{font-size:.8rem}.home-complaints-section{flex:1;min-width:0;display:flex;flex-direction:column}.home-complaints-header{flex-shrink:0;display:flex;padding:10px 0;flex-direction:column;justify-content:space-around;border-radius:24px 24px 0 0;background:linear-gradient(135deg,color-mix(in srgb,var(--color9) 12%,transparent),color-mix(in srgb,var(--color15) 18%,transparent));-webkit-backdrop-filter:blur(25px);backdrop-filter:blur(25px);border:2px solid color-mix(in srgb,var(--color6) 35%,transparent);border-bottom:none;box-shadow:0 30px 60px -12px color-mix(in srgb,var(--color3) 25%,transparent),0 0 35px color-mix(in srgb,var(--color8) 15%,transparent),inset 0 2px 4px color-mix(in srgb,var(--color9) 15%,transparent);color:var(--color3)}.home-complaints-panel{flex:1;border-radius:0 0 24px 24px;background:linear-gradient(135deg,color-mix(in srgb,var(--color15) 10%,transparent),color-mix(in srgb,var(--color13) 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20%,transparent)}.home-card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.home-incident-info{display:flex;align-items:center;gap:.5rem}.home-incident-icon{font-size:1.2rem;width:2rem;height:2rem;display:flex;align-items:center;justify-content:center;border-radius:50%;background:linear-gradient(135deg,var(--color3),var(--color8));color:var(--color1);box-shadow:0 4px 15px color-mix(in srgb,var(--color3) 40%,transparent);border:2px solid color-mix(in srgb,var(--color6) 30%,transparent)}.home-incident-type{font-size:.75rem;font-weight:800;color:var(--color3);letter-spacing:.5px;text-shadow:0 2px 8px color-mix(in srgb,var(--color3) 25%,transparent)}.home-time-badge{font-size:.75rem;border-radius:12px;background:linear-gradient(135deg,var(--color13),var(--color1));color:var(--color9);padding:.25rem .75rem;font-weight:600;border:1px solid color-mix(in srgb,var(--color3) 20%,transparent);box-shadow:0 2px 8px color-mix(in srgb,var(--color1) 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#00adb533}.service-icon{font-size:1.25rem;flex-shrink:0}.service-info{display:flex;flex-direction:column;gap:.125rem}.service-name{color:var(--color9);font-size:.85rem;font-weight:500}.service-phone{color:var(--color3);font-size:.8rem;font-weight:600}.compliance-badges{margin-top:1.5rem;display:flex;flex-direction:column;gap:.75rem}.compliance-badge{display:flex;align-items:center;gap:.5rem;padding:.5rem .75rem;background:#0000004d;border:1px solid rgba(0,173,181,.4);border-radius:.375rem;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px)}.badge-icon{font-size:.875rem}.badge-text{color:var(--color6);font-size:.8rem;font-weight:500}.footer-bottom{border-top:1px solid rgba(0,173,181,.3);padding:1.5rem 0 0;background:#0f1214f2;position:relative;z-index:2;margin-bottom:0!important;padding-bottom:1.5rem!important;box-shadow:0 -4px 20px #00000080}.footer-bottom-content{max-width:1400px;margin:0 auto;padding:0 2rem;display:flex;justify-content:space-between;align-items:center;gap:2rem}.copyright p{color:#ffffffb3;font-size:.85rem;margin:0 0 .25rem}.disclaimer{font-size:.75rem!important;color:#ffffff80!important}.footer-status{display:flex;align-items:center}.footer-status-indicator{display:flex;align-items:center;gap:.5rem;padding:.5rem 1rem;background:#0006;border:1px solid rgba(0,173,181,.4);border-radius:2rem;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px)}.footer-status-indicator .status-dot{width:.5rem;height:.5rem;background:var(--color3);border-radius:50%;animation:statusPulse 2s ease-in-out infinite}.footer-status-indicator span{color:var(--color6);font-size:.8rem;font-weight:500}@keyframes emergencyGlow{0%{box-shadow:inset 0 1px #ef44441a}to{box-shadow:inset 0 1px #ef44444d}}@keyframes emergencyPulse{0%,to{transform:scale(1);filter:drop-shadow(0 0 4px rgba(239,68,68,.4))}50%{transform:scale(1.1);filter:drop-shadow(0 0 8px rgba(239,68,68,.6))}}@keyframes fadeInUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes statusPulse{0%,to{opacity:1}50%{opacity:.5}}@media (max-width: 1024px){.footer-grid{grid-template-columns:1fr 1fr;gap:2rem}.brand-section{grid-column:1 / -1}}@media (max-width: 768px){.footer-grid{grid-template-columns:1fr;gap:2rem}.emergency-content,.footer-bottom-content{flex-direction:column;text-align:center;gap:1rem}.social-links{justify-content:center}.footer-main{padding:2rem 0 1.5rem}.footer-grid,.emergency-content,.footer-bottom-content{padding:0 1rem}}@media (max-width: 480px){.pulse-icon{width:2rem;height:2rem}.emergency-text h3{font-size:1.1rem}.emergency-text p{font-size:.85rem}.logo-text{font-size:1.25rem}.social-link{width:2rem;height:2rem}.social-icon{width:1rem;height:1rem}.emergency-services{gap:.75rem}.emergency-service{padding:.5rem}}*{margin:0;padding:0;box-sizing:border-box}body{margin:0!important;padding:0!important;min-height:100vh}html{margin:0!important;padding:0!important;height:100%}.main-content{margin-bottom:0!important;padding-bottom:0!important}.footer-container{margin-bottom:0!important;padding-bottom:0!important;display:block}#root{margin:0!important;padding:0!important;min-height:100vh;display:flex;flex-direction:column}.App{margin:0!important;padding:0!important;flex:1;display:flex;flex-direction:column}html,body{overflow-x:hidden}html *{box-sizing:border-box}.content-section:last-child{margin-bottom:0!important;padding-bottom:0!important}.navbar{position:fixed;top:0;left:0;right:0;z-index:1000;padding:1rem 0;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 25%,transparent),color-mix(in srgb,var(--color13) 20%,transparent));backdrop-filter:blur(30px);-webkit-backdrop-filter:blur(30px);border-bottom:2px solid color-mix(in srgb,var(--color3) 40%,transparent);transition:all .4s cubic-bezier(.4,0,.2,1);animation:slideDown 1s ease-out;box-shadow:0 6px 25px color-mix(in srgb,var(--color3) 20%,transparent),0 0 30px color-mix(in srgb,var(--color8) 10%,transparent)}.navbar-scrolled{padding:.5rem 0;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 35%,transparent),color-mix(in srgb,var(--color13) 30%,transparent));border-bottom:2px solid color-mix(in srgb,var(--color3) 50%,transparent);box-shadow:0 10px 40px color-mix(in srgb,var(--color3) 30%,transparent),0 0 40px color-mix(in srgb,var(--color8) 15%,transparent)}.navbar-container{min-width:1200px;margin:0 auto;padding:0 1.5rem;display:flex;align-items:center;justify-content:space-between}.navbar-auth{display:flex;align-items:center;gap:1rem;padding-left:1.5rem;border-left:2px solid color-mix(in 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1.6rem;text-decoration:none;color:var(--color9);font-weight:700;border-radius:50px;background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent));backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px);border:2px solid color-mix(in srgb,var(--color6) 30%,transparent);transition:all .4s cubic-bezier(.4,0,.2,1);animation:fadeInUp .8s ease-out forwards;opacity:0;transform:translateY(30px) scale(.9);overflow:hidden;box-shadow:0 4px 15px color-mix(in srgb,var(--color3) 15%,transparent)}.navbar-link:hover{transform:translateY(-4px) scale(1.08);background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 35%,transparent),color-mix(in srgb,var(--color8) 30%,transparent));border:2px solid var(--color3);box-shadow:0 18px 60px color-mix(in srgb,var(--color3) 40%,transparent),0 0 40px color-mix(in srgb,var(--color8) 30%,transparent);color:var(--color1)}.navbar-link-icon{width:1.3rem;height:1.3rem;transition:all .4s cubic-bezier(.4,0,.2,1);color:currentColor;filter:drop-shadow(0 1px 2px rgba(0,0,0,.3))}.navbar-link:hover .navbar-link-icon{transform:rotate(15deg) scale(1.3);color:var(--color1);filter:drop-shadow(0 0 12px color-mix(in srgb,var(--color3) 70%,transparent))}.navbar-link-text{position:relative;z-index:1}.navbar-link-hover-effect{position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,color-mix(in srgb,var(--color3) 40%,transparent),transparent);transition:left .6s ease;border-radius:50px}.navbar-link:hover .navbar-link-hover-effect{left:100%}.mobile-menu-button{display:none;flex-direction:column;justify-content:center;align-items:center;width:3rem;height:3rem;cursor:pointer;z-index:1001}.hamburger{display:flex;flex-direction:column;gap:.25rem}.hamburger span{width:2rem;height:.2rem;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:1rem;transition:all .4s cubic-bezier(.4,0,.2,1);box-shadow:0 2px 8px color-mix(in srgb,var(--color3) 40%,transparent)}.hamburger-active span:nth-child(1){transform:rotate(45deg) translate(.5rem,.5rem)}.hamburger-active span:nth-child(2){opacity:0}.hamburger-active span:nth-child(3){transform:rotate(-45deg) translate(.5rem,-.5rem)}.mobile-menu{position:fixed;top:0;left:0;right:0;bottom:0;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 95%,transparent),color-mix(in srgb,var(--color13) 92%,transparent));backdrop-filter:blur(30px);-webkit-backdrop-filter:blur(30px);transform:translate(-100%);transition:transform .4s cubic-bezier(.4,0,.2,1);z-index:999}.mobile-menu-active{transform:translate(0)}.mobile-menu-content{display:flex;flex-direction:column;justify-content:center;align-items:center;height:100vh;gap:2rem;padding:2rem}.mobile-menu-link{display:flex;align-items:center;gap:1rem;padding:1.2rem 2.5rem;text-decoration:none;color:var(--color9);font-weight:700;font-size:1.5rem;border-radius:50px;background:linear-gradient(135deg,color-mix(in 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color-mix(in srgb,var(--color3) 60%,transparent))}.auth-btn{display:flex;align-items:center;justify-content:center;gap:.6rem;padding:.8rem 1.6rem;height:2.8rem;border:none;border-radius:25px;font-weight:700;font-size:.95rem;cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px);animation:slideInFromRight .8s ease-out forwards;opacity:0;transform:translate(30px);box-shadow:0 4px 20px #0000001a;position:relative;overflow:hidden;white-space:nowrap}.auth-btn:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,color-mix(in srgb,var(--color3) 30%,transparent),transparent);transition:left .5s ease}.auth-btn:hover:before{left:100%}.login-btn{background:linear-gradient(135deg,color-mix(in srgb,var(--color9) 25%,transparent),color-mix(in srgb,var(--color15) 20%,transparent));border:2px solid color-mix(in srgb,var(--color6) 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35%,transparent)}.signout-btn{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 30%,transparent),color-mix(in srgb,var(--color18) 25%,transparent));border:2px solid color-mix(in srgb,var(--color3) 35%,transparent);color:var(--color9);animation-delay:.6s;box-shadow:0 4px 15px color-mix(in srgb,var(--color13) 25%,transparent)}.signout-btn:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 50%,transparent),color-mix(in srgb,var(--color13) 45%,transparent));border:2px solid var(--color3);transform:translateY(-4px) scale(1.05);box-shadow:0 10px 30px color-mix(in srgb,var(--color3) 30%,transparent),0 0 25px color-mix(in srgb,var(--color8) 20%,transparent);color:var(--color6)}.auth-btn-icon{width:1.2rem;height:1.2rem;transition:all .3s ease}.auth-btn:hover .auth-btn-icon{transform:rotate(5deg) scale(1.1)}.profile-btn{position:relative;width:3.2rem;height:3.2rem;border:none;border-radius:50%;padding:0;cursor:pointer;background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent));border:3px solid color-mix(in srgb,var(--color3) 50%,transparent);transition:all .4s cubic-bezier(.4,0,.2,1);animation:slideInFromRight .8s ease-out forwards;opacity:0;transform:translate(30px);animation-delay:.8s;box-shadow:0 6px 25px color-mix(in srgb,var(--color3) 30%,transparent);display:flex;align-items:center;justify-content:center}.profile-btn:hover{border:3px solid var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 30%,transparent),color-mix(in srgb,var(--color8) 25%,transparent));transform:translateY(-4px) scale(1.08);box-shadow:0 10px 35px color-mix(in srgb,var(--color3) 45%,transparent),0 0 30px color-mix(in srgb,var(--color8) 30%,transparent)}.profile-avatar{width:2.5rem!important;height:2.5rem!important;object-fit:cover;border-radius:50%;transition:all .3s ease;display:block;margin:auto}.profile-btn:hover .profile-avatar{transform:scale(1.05)}.profile-status-indicator{position:absolute;bottom:2px;right:2px;width:.8rem;height:.8rem;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:50%;border:2px solid var(--color9);box-shadow:0 0 10px color-mix(in srgb,var(--color3) 60%,transparent);animation:pulse 2s ease-in-out infinite}@keyframes slideDown{0%{transform:translateY(-100%);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes fadeInUp{to{opacity:1;transform:translateY(0) scale(1)}}@keyframes slideInFromLeft{to{opacity:1;transform:translate(0) scale(1)}}@keyframes slideInFromRight{to{opacity:1;transform:translate(0)}}@keyframes textGlow{0%{filter:drop-shadow(0 0 15px color-mix(in srgb,var(--color3) 50%,transparent))}to{filter:drop-shadow(0 0 25px color-mix(in 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2rem;pointer-events:none}.notfound-card{background:#fffffff2;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-radius:24px;padding:3rem 2.5rem;max-width:550px;width:100%;max-height:85vh;box-shadow:0 20px 60px #0000004d;text-align:center;animation:fadeInUp .6s ease-out;pointer-events:auto}.notfound-icon-wrapper{position:relative;width:100px;height:100px;margin:0 auto 1.5rem;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#667eea1a,#764ba21a);border-radius:50%;padding:1.5rem}.notfound-alert-icon{width:60px;height:60px;color:#667eea;animation:pulse 2s ease-in-out infinite;position:relative;z-index:1}.notfound-map-icon{position:absolute;width:28px;height:28px;color:#764ba2;bottom:8px;right:8px;background:#fff;border-radius:50%;padding:4px;animation:bounce 1s ease-in-out infinite;z-index:2}@keyframes pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.7;transform:scale(1.05)}}@keyframes bounce{0%,to{transform:translateY(0)}50%{transform:translateY(-10px)}}.notfound-code{font-size:5rem;font-weight:800;background:linear-gradient(135deg,#667eea,#764ba2);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin:0 0 .75rem;line-height:1;letter-spacing:-.05em}.notfound-title{font-size:1.75rem;font-weight:700;color:#1a202c;margin:0 0 .75rem}.notfound-description{font-size:1rem;color:#4a5568;line-height:1.6;margin:0 0 2rem;padding:0 1rem}.notfound-actions{display:flex;gap:1rem;justify-content:center;flex-wrap:wrap;margin-bottom:1.5rem}.notfound-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.875rem 2rem;font-size:1rem;font-weight:600;border-radius:12px;border:none;cursor:pointer;transition:all .3s ease;font-family:inherit}.notfound-btn-primary{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;box-shadow:0 4px 15px #667eea66}.notfound-btn-primary:hover{transform:translateY(-2px);box-shadow:0 6px 20px 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#f59e0b66}.stat-content{flex:1}.stat-label{color:#ffffffb3;font-size:.875rem;margin:0 0 .25rem;font-weight:500}.stat-value{font-size:1.75rem;font-weight:700;margin:0;color:#fff}.charts-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(400px,1fr));gap:1.5rem}.chart-card{background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 30%,transparent),color-mix(in srgb,var(--color13) 25%,transparent));-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid color-mix(in srgb,var(--color3) 15%,transparent);border-radius:1.5rem;padding:1.5rem;box-shadow:0 8px 32px #0000004d,0 0 0 1px color-mix(in srgb,var(--color3) 8%,transparent)}.chart-wide{grid-column:span 2}@media (max-width: 1200px){.chart-wide{grid-column:span 1}.charts-grid{grid-template-columns:1fr}}.chart-header{margin-bottom:1.5rem}.chart-title{font-size:1.25rem;font-weight:600;margin:0 0 .5rem;color:#fff}.chart-subtitle{color:#fff9;font-size:.875rem;margin:0}.chart-container{height:300px;position:relative}.d3-chart-container{width:100%;min-height:300px;display:flex;align-items:center;justify-content:center}.d3-chart-container svg{overflow:visible}.response-stats{display:flex;flex-direction:column;gap:1.5rem}.response-stat-item{display:flex;align-items:center;gap:1rem;padding:1rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));border-radius:12px;transition:all .3s ease}.response-stat-item:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent));transform:translate(5px)}.response-icon{color:var(--color3);flex-shrink:0}.response-label{color:#ffffffb3;font-size:.875rem;margin:0}.response-value{color:#fff;font-size:1.5rem;font-weight:700;margin:.25rem 0 0}.locations-list{display:flex;flex-direction:column;gap:1rem}.location-item{display:flex;align-items:center;gap:1rem;padding:1rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));border-radius:12px;transition:all .3s ease}.location-item:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent))}.location-rank{width:32px;height:32px;border-radius:8px;background:linear-gradient(135deg,var(--color3),var(--color8));display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.875rem;flex-shrink:0}.location-icon{color:var(--color3);flex-shrink:0}.location-info{flex:1;min-width:0}.location-name{color:#fff;font-weight:600;margin:0 0 .25rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.location-count{color:#fff9;font-size:.875rem;margin:0}.location-bar{width:120px;height:8px;background:#ffffff1a;border-radius:4px;overflow:hidden;flex-shrink:0}.location-bar-fill{height:100%;background:linear-gradient(90deg,var(--color3),var(--color8));border-radius:4px}.engagement-stats{display:flex;flex-direction:column;gap:1.5rem}.engagement-item{display:flex;align-items:center;gap:1rem;padding:1.5rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));border-radius:12px;transition:all .3s ease}.engagement-item:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent));transform:scale(1.02)}.engagement-item.upvote{border-left:4px solid #10b981}.engagement-item.upvote svg{color:#10b981}.engagement-item.downvote{border-left:4px solid #ef4444}.engagement-item.downvote svg{color:#ef4444}.engagement-label{color:#ffffffb3;font-size:.875rem;margin:0}.engagement-value{color:#fff;font-size:1.75rem;font-weight:700;margin:.25rem 0 0}.analytics-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;color:#fff}.loading-icon{color:var(--color3);margin-bottom:1rem}.analytics-loading p{color:#ffffffb3;font-size:1.1rem}.analytics-error{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;text-align:center;padding:2rem}.error-icon{color:#ef4444;margin-bottom:1rem}.analytics-error h3{color:#fff;font-size:1.5rem;margin:0 0 .5rem}.analytics-error p{color:#ffffffb3;margin:0 0 1.5rem}.retry-btn{background:linear-gradient(135deg,var(--color3),var(--color8));color:#fff;border:none;border-radius:12px;padding:.75rem 1.5rem;font-weight:600;cursor:pointer;transition:all .3s ease}.retry-btn:hover{transform:translateY(-2px);box-shadow:0 8px 24px color-mix(in srgb,var(--color3) 40%,transparent)}.analytics-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;text-align:center;padding:2rem}.empty-icon{color:var(--color3);margin-bottom:1rem;opacity:.5}.analytics-empty h3{color:#fff;font-size:1.5rem;margin:0 0 .5rem}.analytics-empty p{color:#ffffffb3;margin:.25rem 0}.empty-subtitle{font-size:.875rem;color:#ffffff80}@media (max-width: 768px){.analytics-container{padding:1rem}.stats-grid,.charts-grid{grid-template-columns:1fr}.chart-wide{grid-column:span 1}.analytics-title{font-size:1.5rem}.header-icon-container{width:48px;height:48px}.location-bar{width:80px}}.bubble-map-container{width:100%;min-height:500px;display:flex;align-items:center;justify-content:center;border-radius:8px;overflow:hidden;background:linear-gradient(135deg,#0f172a,#1a2744)}.bubble-map-container svg{overflow:visible}.chart-header-with-icon{display:flex;align-items:flex-start;gap:.75rem}.chart-header-icon{color:var(--color3);flex-shrink:0;margin-top:2px}.no-map-data{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:.75rem;color:#94a3b8;height:100%}.no-map-data .no-data-icon{opacity:.5}.no-map-data p{margin:0;font-size:.875rem}.complaint-bubble{transition:fill-opacity .15s ease,r .15s ease}.legend text{transition:fill .2s ease}.legend g:hover text{fill:#fff}.notifications-container{width:100%;max-width:900px;margin:0 auto;padding:2rem 1rem;min-height:100vh}.notifications-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:2rem;padding-bottom:1rem;border-bottom:2px solid rgba(255,255,255,.1)}.notifications-title-section{display:flex;align-items:center;gap:1rem}.notifications-title-icon{width:32px;height:32px;color:var(--color3)}.notifications-header h2{font-size:2rem;font-weight:700;color:#fff;margin:0}.unread-badge{background:linear-gradient(135deg,#ef4444,#dc2626);color:#fff;font-size:.875rem;font-weight:600;padding:.25rem .75rem;border-radius:12px;box-shadow:0 2px 8px #ef44444d}.refresh-btn{background:color-mix(in srgb,var(--color3) 10%,transparent);border:1px solid color-mix(in srgb,var(--color3) 30%,transparent);color:var(--color3);padding:.75rem;border-radius:12px;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center}.refresh-btn:hover{background:color-mix(in srgb,var(--color3) 20%,transparent);border-color:color-mix(in srgb,var(--color3) 50%,transparent);transform:translateY(-2px)}.refresh-btn:disabled{opacity:.5;cursor:not-allowed}.refresh-icon{width:20px;height:20px}.refresh-icon.spinning{animation:spin 1s linear infinite}.notifications-filters{display:flex;gap:1rem;margin-bottom:2rem;flex-wrap:wrap}.filter-btn{background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));border:1px solid color-mix(in srgb,var(--color3) 10%,transparent);color:#ffffffb3;padding:.75rem 1.5rem;border-radius:12px;font-size:.95rem;font-weight:500;cursor:pointer;transition:all .3s ease}.filter-btn:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 25%,transparent),color-mix(in srgb,var(--color18) 20%,transparent));border-color:color-mix(in srgb,var(--color3) 20%,transparent);color:#fff}.filter-btn.active{background:linear-gradient(135deg,var(--color3),var(--color8));border-color:transparent;color:#fff;box-shadow:0 4px 12px color-mix(in srgb,var(--color3) 30%,transparent)}.notifications-list{display:flex;flex-direction:column;gap:1rem}.notifications-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:4rem 2rem;gap:1rem}.loading-spinner{width:50px;height:50px;border:4px solid color-mix(in srgb,var(--color3) 20%,transparent);border-top-color:var(--color3);border-radius:50%;animation:spin 1s linear infinite}.notifications-loading p{color:#fff9;font-size:1rem}.notifications-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:4rem 2rem;text-align:center;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 15%,transparent),color-mix(in srgb,var(--color13) 12%,transparent));border-radius:16px;border:1px dashed color-mix(in srgb,var(--color3) 10%,transparent)}.empty-icon{width:64px;height:64px;color:#ffffff4d;margin-bottom:1rem}.notifications-empty h3{font-size:1.5rem;color:#fff;margin-bottom:.5rem}.notifications-empty p{color:#fff9;font-size:1rem;max-width:400px}.notification-card{display:flex;gap:1rem;padding:1.5rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 25%,transparent),color-mix(in srgb,var(--color13) 20%,transparent));border:1px solid color-mix(in srgb,var(--color3) 12%,transparent);border-radius:16px;cursor:pointer;transition:all .3s ease;position:relative;overflow:hidden;box-shadow:0 4px 16px #0003}.notification-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:transparent;transition:background .3s ease}.notification-card:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 30%,transparent),color-mix(in srgb,var(--color18) 25%,transparent));border-color:color-mix(in srgb,var(--color3) 20%,transparent);transform:translateY(-2px);box-shadow:0 8px 24px #0006,0 0 0 1px color-mix(in srgb,var(--color3) 15%,transparent)}.notification-card.unread{background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 15%,transparent),color-mix(in srgb,var(--color8) 12%,transparent));border-color:color-mix(in srgb,var(--color3) 30%,transparent)}.notification-card.unread:before{background:linear-gradient(135deg,var(--color3),var(--color8))}.notification-card.severity-low:before{background:linear-gradient(135deg,#10b981,#059669)}.notification-card.severity-medium:before{background:linear-gradient(135deg,#f59e0b,#d97706)}.notification-card.severity-high:before{background:linear-gradient(135deg,#f97316,#ea580c)}.notification-card.severity-critical:before{background:linear-gradient(135deg,#ef4444,#dc2626)}.notification-indicator{display:flex;align-items:flex-start;padding-top:.25rem}.unread-dot{width:10px;height:10px;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:50%;box-shadow:0 0 10px color-mix(in srgb,var(--color3) 60%,transparent);animation:pulse 2s ease-in-out infinite}@keyframes pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.6;transform:scale(1.1)}}.notification-icon-wrapper{flex-shrink:0;width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:12px;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent))}.notification-type-icon{width:24px;height:24px}.notification-type-icon.escalation{color:#f59e0b}.notification-type-icon.assignment{color:var(--color3)}.notification-type-icon.status{color:#10b981}.notification-type-icon.default{color:#fff9}.notification-content{flex:1;display:flex;flex-direction:column;gap:.5rem}.notification-header-row{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem}.notification-title{font-size:1.1rem;font-weight:600;color:#fff;margin:0}.notification-actions{display:flex;align-items:center;gap:1rem}.notification-time{display:flex;align-items:center;gap:.25rem;color:#ffffff80;font-size:.875rem;white-space:nowrap}.time-icon{width:14px;height:14px}.delete-notification-btn{background:transparent;border:none;color:#fff6;padding:.5rem;border-radius:8px;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center}.delete-notification-btn:hover{background:#ef444433;color:#ef4444}.delete-notification-btn:disabled{opacity:.5;cursor:not-allowed}.delete-icon{width:18px;height:18px}.mini-spinner{width:18px;height:18px;border:2px solid rgba(255,255,255,.2);border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}.notification-complaint-title{color:#ffffffe6;font-size:.95rem;margin:0}.notification-complaint-title strong{color:#fff}.notification-escalation-info{margin:.5rem 0}.escalation-badge{display:inline-flex;align-items:center;gap:.5rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 20%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));padding:.5rem 1rem;border-radius:8px;border:1px solid color-mix(in srgb,var(--color3) 10%,transparent)}.level-badge{font-size:.875rem;font-weight:600;padding:.25rem .75rem;border-radius:6px}.level-badge.from{background:#64748b4d;color:#94a3b8}.level-badge.to{background:linear-gradient(135deg,#f59e0b,#d97706);color:#fff}.arrow-icon{width:16px;height:16px;color:#f59e0b}.notification-reason{color:#ffffffb3;font-size:.9rem;font-style:italic;margin:.5rem 0;padding-left:1rem;border-left:2px solid rgba(255,255,255,.2)}.notification-escalated-by{color:#fff9;font-size:.875rem;margin:0}.notification-escalated-by strong{color:var(--color3)}@media (max-width: 768px){.notifications-container{padding:1rem .5rem}.notifications-header h2{font-size:1.5rem}.notification-card{padding:1rem}.notification-header-row{flex-direction:column;align-items:flex-start}.notification-actions{width:100%;justify-content:space-between}.notifications-filters{gap:.5rem}.filter-btn{font-size:.875rem;padding:.5rem 1rem}}.complaint-page *{box-sizing:border-box}.complaint-page{min-height:100vh;background:linear-gradient(135deg,var(--color12),var(--color18),var(--color13),var(--color2));padding:8rem 1rem 2rem;position:relative;overflow-x:hidden}.complaint-page:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:radial-gradient(circle at 20% 20%,color-mix(in srgb,var(--color3) 12%,transparent) 0%,transparent 50%),radial-gradient(circle at 80% 80%,color-mix(in srgb,var(--color8) 10%,transparent) 0%,transparent 50%),radial-gradient(circle at 50% 10%,color-mix(in srgb,var(--color6) 8%,transparent) 0%,transparent 40%),radial-gradient(circle at 10% 90%,color-mix(in srgb,var(--color9) 6%,transparent) 0%,transparent 40%);pointer-events:none;overflow:hidden}.complaint-container{max-width:900px;margin:2rem auto 0;position:relative;z-index:2;transition:max-width .35s ease}.complaint-container-wide{max-width:1300px}.complaint-header{text-align:center;margin-bottom:3rem;animation:fadeInScale 1s ease-out}.complaint-title{font-size:3.5rem;font-weight:900;margin-bottom:1rem;background:linear-gradient(135deg,var(--color3),var(--color8),var(--color6));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;filter:drop-shadow(0 4px 20px color-mix(in srgb,var(--color3) 40%,transparent));animation:slideInFromBottom 1s ease-out .2s both}.complaint-subtitle{font-size:1.2rem;color:var(--color9);font-weight:600;max-width:600px;margin:0 auto;animation:slideInFromBottom 1s ease-out .4s both}.complaint-form{background:linear-gradient(135deg,color-mix(in srgb,var(--color15) 12%,transparent),color-mix(in srgb,var(--color13) 18%,transparent));backdrop-filter:blur(30px);-webkit-backdrop-filter:blur(30px);border-radius:2rem;padding:3rem;border:2px solid color-mix(in srgb,var(--color6) 35%,transparent);box-shadow:0 30px 60px color-mix(in srgb,var(--color3) 25%,transparent),0 0 40px color-mix(in srgb,var(--color8) 15%,transparent);animation:fadeInUp 1s ease-out .6s both}.form-group{margin-bottom:2rem}.form-label{display:flex;align-items:center;gap:.5rem;font-size:1rem;font-weight:700;color:var(--color3);margin-bottom:.8rem;text-shadow:0 2px 8px color-mix(in srgb,var(--color3) 25%,transparent)}.label-icon{width:1.2rem;height:1.2rem;color:var(--color8);filter:drop-shadow(0 2px 6px color-mix(in srgb,var(--color8) 30%,transparent))}.form-input,.form-textarea{width:100%;padding:1rem 1.5rem;border:2px solid color-mix(in srgb,var(--color6) 30%,transparent);border-radius:1rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color18) 30%,transparent),color-mix(in srgb,var(--color13) 25%,transparent));backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px);color:var(--color9);font-size:1rem;font-weight:500;transition:all .3s ease;box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 15%,transparent)}.form-input::placeholder,.form-textarea::placeholder{color:var(--color14)}.form-input:focus,.form-textarea:focus{outline:none;border-color:var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 35%,transparent),color-mix(in srgb,var(--color18) 30%,transparent));box-shadow:0 0 0 4px color-mix(in srgb,var(--color3) 25%,transparent),0 0 25px color-mix(in srgb,var(--color8) 20%,transparent);transform:translateY(-2px)}.form-textarea{resize:vertical;min-height:120px;font-family:inherit}.category-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-top:1rem}.category-grid:has(.category-option.selected) .category-option:not(.selected){opacity:.6;transform:translateY(0) scale(.98)}.category-grid:has(.category-option.selected) .category-option:not(.selected):hover{opacity:.8;transform:translateY(-1px) scale(1)}.category-option{position:relative;cursor:pointer;padding:1.2rem;border:2px solid color-mix(in srgb,var(--color6) 30%,transparent);border-radius:1rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color15) 10%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px);transition:all .4s cubic-bezier(.4,0,.2,1);display:flex;align-items:center;justify-content:center;transform:translateY(0) scale(1);box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 12%,transparent)}.category-option:hover:not(.selected){transform:translateY(-3px) scale(1.02);border-color:var(--color6);background:linear-gradient(135deg,color-mix(in srgb,var(--color6) 15%,transparent),color-mix(in srgb,var(--color9) 18%,transparent));box-shadow:0 10px 30px color-mix(in srgb,var(--color3) 25%,transparent)}.category-option.selected{border-color:var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 30%,transparent),color-mix(in srgb,var(--color8) 25%,transparent));box-shadow:0 0 0 4px color-mix(in srgb,var(--color3) 40%,transparent),0 10px 40px color-mix(in srgb,var(--color3) 35%,transparent),0 0 30px color-mix(in srgb,var(--color8) 25%,transparent);transform:translateY(-4px) scale(1.03);animation:selectedPulse 2s ease-in-out infinite}.category-option.selected .category-content{color:var(--color1)}.category-option.selected .category-label{color:var(--color1);font-weight:800;text-shadow:0 2px 8px color-mix(in srgb,var(--color3) 30%,transparent)}.category-option.selected .category-icon{transform:scale(1.1);filter:drop-shadow(0 2px 8px rgba(0,0,0,.3));position:relative}.category-option.selected .category-icon:after{content:"✓";position:absolute;top:-5px;right:-8px;background:linear-gradient(135deg,var(--color3),var(--color8));color:var(--color1);border-radius:50%;width:1.2rem;height:1.2rem;display:flex;align-items:center;justify-content:center;font-size:.7rem;font-weight:700;border:2px solid var(--color9);box-shadow:0 4px 12px color-mix(in srgb,var(--color3) 50%,transparent);animation:checkmarkPop .3s ease-out}.category-radio{position:absolute;opacity:0;pointer-events:none}.category-content{display:flex;flex-direction:column;align-items:center;gap:.5rem;text-align:center;transition:all .3s ease}.category-icon{font-size:2rem;margin-bottom:.25rem;transition:all .3s ease;filter:drop-shadow(0 2px 4px rgba(0,0,0,.3)) brightness(1.1) contrast(1.1);stroke-width:2;color:inherit}.category-label{font-size:.9rem;font-weight:700;color:var(--color9);transition:all .3s ease}.severity-container{margin-top:1rem;position:relative}.complaint-severity-options{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem;margin-top:1rem}.complaint-severity-option{position:relative;cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);display:block;transform:translateY(0);border-radius:1rem;height:100%}.complaint-severity-option:hover{transform:translateY(-4px)}.complaint-severity-option.selected{transform:translateY(-6px)}.severity-radio{position:absolute;opacity:0;pointer-events:none}.severity-card{position:relative;padding:1.25rem 1rem;border:2px solid color-mix(in srgb,var(--color6) 30%,transparent);border-radius:1rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color15) 10%,transparent),color-mix(in srgb,var(--color13) 15%,transparent));backdrop-filter:blur(25px);-webkit-backdrop-filter:blur(25px);transition:all .3s cubic-bezier(.4,0,.2,1);overflow:hidden;box-shadow:0 6px 25px color-mix(in srgb,var(--color3) 15%,transparent);height:100%;min-height:140px;display:flex;flex-direction:column}.severity-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,transparent,var(--color3),transparent);opacity:0;transition:opacity .3s ease}.complaint-severity-option:hover .severity-card{border-color:var(--color6);background:linear-gradient(135deg,color-mix(in srgb,var(--color6) 15%,transparent),color-mix(in srgb,var(--color9) 18%,transparent));box-shadow:0 10px 35px color-mix(in srgb,var(--color3) 25%,transparent)}.complaint-severity-option:hover .severity-card:before{opacity:1}.complaint-severity-option.severity-low.selected .severity-card{border-color:var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color9) 35%,transparent),color-mix(in srgb,var(--color15) 30%,transparent));box-shadow:0 0 0 3px color-mix(in srgb,var(--color3) 40%,transparent),0 10px 30px color-mix(in srgb,var(--color3) 30%,transparent),0 0 25px color-mix(in srgb,var(--color8) 20%,transparent)}.complaint-severity-option.severity-medium.selected .severity-card{border-color:var(--color8);background:linear-gradient(135deg,color-mix(in srgb,var(--color6) 35%,transparent),color-mix(in srgb,var(--color8) 30%,transparent));box-shadow:0 0 0 3px color-mix(in srgb,var(--color8) 40%,transparent),0 10px 30px color-mix(in srgb,var(--color8) 30%,transparent),0 0 25px color-mix(in srgb,var(--color3) 20%,transparent)}.complaint-severity-option.severity-high.selected .severity-card{border-color:var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 40%,transparent),color-mix(in srgb,var(--color8) 35%,transparent));box-shadow:0 0 0 3px color-mix(in srgb,var(--color3) 45%,transparent),0 10px 30px color-mix(in srgb,var(--color3) 35%,transparent),0 0 25px color-mix(in srgb,var(--color8) 25%,transparent)}.severity-icon-wrapper{position:relative;display:flex;align-items:center;justify-content:center;width:2.5rem;height:2.5rem;border-radius:50%;background:#ffffff1a;border:2px solid rgba(255,255,255,.2);margin-bottom:.75rem;transition:all .3s ease}.severity-icon{width:1.25rem;height:1.25rem;color:#fff;transition:all .3s ease;filter:drop-shadow(0 2px 4px rgba(0,0,0,.3))}.severity-pulse{position:absolute;top:-2px;left:-2px;right:-2px;bottom:-2px;border-radius:50%;border:2px solid rgba(255,255,255,.3);opacity:0;transform:scale(1);transition:all .3s ease}.complaint-severity-option:hover .severity-pulse{opacity:1;transform:scale(1.1);animation:severityPulse 2s ease-in-out infinite}.complaint-severity-option.selected .severity-icon-wrapper{background:#fff3;border-color:#fff6;transform:scale(1.05)}.complaint-severity-option.severity-low.selected .severity-icon-wrapper{background:#10b98140;border-color:#10b981}.complaint-severity-option.severity-medium.selected .severity-icon-wrapper{background:#f59e0b40;border-color:#f59e0b}.complaint-severity-option.severity-high.selected .severity-icon-wrapper{background:#ef444440;border-color:#ef4444}.complaint-severity-option.selected .severity-icon{color:#fff;transform:scale(1.05);filter:drop-shadow(0 3px 8px rgba(0,0,0,.4))}.complaint-severity-option.selected .severity-pulse{opacity:1;animation:severityPulse 1.5s ease-in-out infinite}.severity-content{display:flex;flex-direction:column;gap:.5rem;text-align:left;transition:all .3s ease;flex:1;justify-content:space-between}.severity-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:.25rem;flex-wrap:wrap;gap:.5rem}.severity-label{font-size:1rem;font-weight:700;color:#fff;transition:all .3s ease;text-shadow:0 1px 3px rgba(0,0,0,.3);white-space:nowrap}.severity-badge{display:flex;align-items:center;gap:.25rem;padding:.2rem .6rem;border-radius:1rem;font-size:.7rem;font-weight:600;transition:all .3s ease;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);white-space:nowrap;flex-shrink:0}.severity-badge-low{background:#10b98133;border:1px solid rgba(16,185,129,.3);color:#10b981}.severity-badge-medium{background:#f59e0b33;border:1px solid rgba(245,158,11,.3);color:#f59e0b}.severity-badge-high{background:#ef444433;border:1px solid rgba(239,68,68,.3);color:#ef4444}.severity-dot{width:.375rem;height:.375rem;border-radius:50%;background:currentColor;animation:severityDot 2s ease-in-out infinite}.severity-description{font-size:.8rem;color:#ffffffd9;line-height:1.4;transition:all .3s ease;flex:1;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;text-overflow:ellipsis}.complaint-severity-option.selected .severity-description{color:#fffffff2}@keyframes severityGlow{0%,to{box-shadow:0 0 0 4px rgba(var(--severity-color),.2),0 20px 60px rgba(var(--severity-color),.3)}50%{box-shadow:0 0 0 6px rgba(var(--severity-color),.3),0 25px 70px rgba(var(--severity-color),.4)}}@keyframes severityPulse{0%,to{transform:scale(1.1);opacity:.7}50%{transform:scale(1.3);opacity:.3}}@keyframes severityDot{0%,to{opacity:1;transform:scale(1)}50%{opacity:.5;transform:scale(1.2)}}.location-methods,.manual-location-methods{display:flex;gap:1rem;margin-bottom:1.5rem}.location-method,.manual-method{flex:1;padding:1rem;border:2px solid rgba(255,255,255,.3);border-radius:.8rem;background:#ffffff1a;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);cursor:pointer;transition:all .3s ease;text-align:center;font-weight:600;color:#fff}.location-method:hover,.manual-method:hover{border-color:#ffffff80;background:#ffffff26;transform:translateY(-1px)}.location-method.active,.manual-method.active{border-color:var(--color3);background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 25%,transparent),color-mix(in srgb,var(--color8) 20%,transparent));box-shadow:0 0 0 3px color-mix(in srgb,var(--color3) 35%,transparent),0 6px 20px color-mix(in srgb,var(--color3) 25%,transparent)}.location-method input,.manual-method 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2rem;background:linear-gradient(135deg,#60a5fa,#3b82f6);color:#fff;border:none;border-radius:.8rem;font-weight:600;cursor:pointer;transition:all .3s ease;box-shadow:0 4px 16px #60a5fa4d}.current-location-btn:hover{transform:translateY(-2px);box-shadow:0 8px 24px #60a5fa66;background:linear-gradient(135deg,#3b82f6,#1e40af)}.current-coordinates{margin-top:1rem;padding:.8rem;background:#10b9811a;border:1px solid rgba(16,185,129,.3);border-radius:.6rem;font-family:Courier New,monospace;font-size:.9rem;color:#6ee7b7}.form-actions{text-align:center;margin-top:4rem;padding-top:3rem;position:relative}.form-actions:before{content:"";position:absolute;top:0;left:50%;transform:translate(-50%);width:200px;height:3px;background:linear-gradient(90deg,transparent,color-mix(in srgb,var(--color8) 50%,transparent),color-mix(in srgb,var(--color3) 80%,transparent),var(--color3),color-mix(in srgb,var(--color3) 80%,transparent),color-mix(in srgb,var(--color8) 50%,transparent),transparent);border-radius:3px;box-shadow:0 0 20px color-mix(in srgb,var(--color3) 40%,transparent);animation:separatorGlow 3s ease-in-out infinite}.animated-button{position:relative;display:flex;align-items:center;justify-content:center;gap:8px;padding:16px 32px;border:3px solid;border-color:transparent;font-size:16px;font-weight:700;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:50px;color:var(--color1);box-shadow:0 0 0 3px color-mix(in srgb,var(--color3) 50%,transparent),0 8px 24px color-mix(in srgb,var(--color3) 40%,transparent),inset 0 2px 4px #fff3;cursor:pointer;overflow:hidden;transition:all .6s cubic-bezier(.23,1,.32,1);min-width:200px;height:56px;margin:0 auto;text-shadow:0 2px 4px rgba(0,0,0,.3);letter-spacing:1px;text-transform:uppercase}.animated-button svg{position:absolute;width:24px;height:24px;fill:var(--color1);z-index:9;transition:all .8s cubic-bezier(.23,1,.32,1);filter:drop-shadow(0 2px 4px rgba(0,0,0,.3));right:16px;top:50%;margin-top:-12px}.animated-button .arr-1{transform:translate(0);opacity:1;transition:all .8s cubic-bezier(.23,1,.32,1)}.animated-button .arr-2{transform:translate(-100px);opacity:0;transition:all .8s cubic-bezier(.23,1,.32,1)}.animated-button .text{position:relative;z-index:1;transform:translate(-8px);transition:all .8s cubic-bezier(.23,1,.32,1);font-weight:700;color:var(--color1);margin-right:24px}.animated-button:hover{box-shadow:0 0 0 4px color-mix(in srgb,var(--color3) 60%,transparent),0 12px 32px color-mix(in srgb,var(--color3) 50%,transparent),0 0 30px color-mix(in srgb,var(--color8) 40%,transparent),inset 0 2px 4px #ffffff4d;background:linear-gradient(135deg,var(--color8),var(--color3));transform:translateY(-3px);border-radius:16px}.animated-button:hover .arr-1{transform:translate(100px);opacity:0}.animated-button:hover .arr-2{transform:translate(0);opacity:1}.animated-button:hover .text{transform:translate(-12px)}.animated-button:hover svg{fill:var(--color1);filter:drop-shadow(0 2px 6px rgba(0,0,0,.4))}.animated-button:active{transform:translateY(-1px) scale(.98);box-shadow:0 0 0 3px color-mix(in srgb,var(--color3) 50%,transparent),0 6px 16px color-mix(in srgb,var(--color3) 40%,transparent)}.animated-button:disabled{background:#6b7280;box-shadow:0 0 0 2px #9ca3af,0 4px 12px #6b72804d;cursor:not-allowed;transform:none;opacity:.7}.animated-button:disabled:hover{transform:none;box-shadow:0 0 0 2px #9ca3af,0 4px 12px #6b72804d;background:#6b7280;border-radius:50px}.animated-button:disabled .text{transform:translate(-8px);color:#d1d5db}.animated-button:disabled svg{fill:#d1d5db;filter:none}.animated-button:disabled .arr-1{right:16px}.animated-button:disabled .arr-2{left:-25%}.animated-button:disabled .circle{display:none}.animated-button.submitting{background:#8b5cf6;box-shadow:0 0 0 2px #a78bfa,0 8px 24px #8b5cf666;animation:submittingPulse 2s ease-in-out infinite}.animated-button.submitting .text{transform:translate(0)}.animated-button.submitting svg{display:none}.submit-spinner{width:20px;height:20px;border:2px solid rgba(255,255,255,.3);border-top:2px solid #ffffff;border-radius:50%;animation:spin 1s linear infinite;margin-right:8px}.submit-btn-text{color:#fff;font-weight:700}@keyframes submittingPulse{0%,to{box-shadow:0 0 0 2px #a78bfa,0 8px 24px #8b5cf666;transform:translateY(-2px)}50%{box-shadow:0 0 0 3px #a78bfa,0 12px 32px #8b5cf699;transform:translateY(-3px)}}@keyframes separatorGlow{0%,to{box-shadow:0 0 20px #3b82f666;opacity:.8}50%{box-shadow:0 0 30px #3b82f699;opacity:1}}@keyframes finalButtonPulse{0%,to{box-shadow:0 20px 40px #1e40af66,0 8px 16px #3b82f64d,inset 0 2px 4px #fff3,inset 0 -2px 4px #0000001a}50%{box-shadow:0 25px 50px #1e40af80,0 12px 24px #3b82f666,inset 0 2px 4px #ffffff40,inset 0 -2px 4px #00000026}}@keyframes submitButtonRotate{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes finalButtonHover{0%{box-shadow:0 30px 60px #1e40af80,0 15px 30px #3b82f666,0 0 40px #60a5fa99,inset 0 2px 4px #ffffff4d,inset 0 -2px 4px #0000001a}to{box-shadow:0 35px 70px #1e40af99,0 18px 36px #3b82f680,0 0 50px #60a5facc,inset 0 2px 4px #fff6,inset 0 -2px 4px #00000026}}@keyframes disabledButtonPulse{0%,to{box-shadow:0 8px 16px #4b556333;opacity:.6}50%{box-shadow:0 10px 20px #4b55634d;opacity:.5}}@keyframes submittingButtonGlow{0%,to{box-shadow:0 15px 30px #1e40af66,0 8px 16px #3b82f64d}50%{box-shadow:0 20px 40px #1e40af80,0 12px 24px #3b82f666}}@keyframes submitSpinnerRotate{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes fadeInScale{0%{transform:scale(.8);opacity:0}to{transform:scale(1);opacity:1}}@keyframes slideInFromBottom{0%{transform:translateY(50px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes fadeInUp{0%{transform:translateY(30px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes spinnerRotate{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes selectedPulse{0%,to{box-shadow:0 0 0 3px #60a5fa66,0 8px 32px #60a5fa4d}50%{box-shadow:0 0 0 3px #60a5fa99,0 8px 32px #60a5fa80}}@keyframes checkmarkPop{0%{transform:scale(0) rotate(0);opacity:0}50%{transform:scale(1.3) rotate(180deg);opacity:1}to{transform:scale(1) rotate(360deg);opacity:1}}@media (max-width: 768px){.complaint-page{padding:6rem .5rem 2rem}.complaint-title{font-size:2.5rem}.complaint-subtitle{font-size:1rem}.complaint-form{padding:2rem;border-radius:1.5rem}.category-grid{grid-template-columns:1fr}.complaint-severity-options{grid-template-columns:1fr;gap:.75rem}.severity-card{padding:1rem .75rem}.severity-icon-wrapper{width:2rem;height:2rem;margin-bottom:.5rem}.severity-icon{width:1rem;height:1rem}.severity-content{text-align:center;align-items:center;gap:.375rem}.severity-header{flex-direction:column;gap:.5rem;justify-content:center;margin-bottom:.125rem}.severity-label{font-size:.9rem}.severity-description{font-size:.75rem;text-align:center}.severity-badge{padding:.2rem .6rem;font-size:.7rem}.complaint-card-header{flex-direction:column;align-items:flex-start;gap:.75rem}.complaint-card-header-left{flex-direction:column;align-items:flex-start;gap:.5rem;width:100%}.card-header-right{width:100%;justify-content:space-between}.complaint-title-section{flex-direction:column;align-items:flex-start;gap:.5rem}.complaint-title-section .complaint-severity{align-self:flex-start}.severity-badge-display{padding:.25rem .6rem;font-size:.7rem;gap:.25rem}.severity-icon-display{width:.75rem;height:.75rem}.location-methods,.manual-location-methods{flex-direction:column}.coordinates-inputs{grid-template-columns:1fr}.location-map{height:250px}}@media (max-width: 480px){.complaint-title{font-size:2rem}.complaint-form{padding:1.5rem;margin:0 .25rem}.form-input,.form-textarea{padding:.8rem 1rem}.category-option{padding:1rem}.category-icon{font-size:1.5rem}.animated-button{padding:14px 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transparent;border-radius:1rem;background:transparent;color:var(--color14);font-size:1rem;font-weight:700;cursor:pointer;transition:all .3s ease;position:relative;overflow:hidden}.complaint-tab-button:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:linear-gradient(135deg,var(--color3),var(--color8));opacity:0;transition:opacity .3s ease;z-index:-1;border-radius:1rem}.complaint-tab-button:hover:before{opacity:.2}.complaint-tab-button:hover{color:var(--color9);border-color:color-mix(in srgb,var(--color3) 30%,transparent)}.complaint-tab-button.active{background:linear-gradient(135deg,var(--color3),var(--color8));color:var(--color1);border-color:var(--color3);box-shadow:0 6px 20px color-mix(in srgb,var(--color3) 50%,transparent),0 0 25px color-mix(in srgb,var(--color8) 30%,transparent);transform:translateY(-2px)}.tab-icon{width:1.2rem;height:1.2rem}.complaint-form-section-header{text-align:center;margin-bottom:2rem;animation:fadeInScale 1s ease-out .6s 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p{font-size:1.2rem;font-weight:600}.error-state{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:60vh;gap:1.5rem;color:#fff;text-align:center}.error-icon{font-size:4rem;filter:drop-shadow(0 4px 8px rgba(0,0,0,.3))}.error-state h3{font-size:2rem;font-weight:700;margin:0}.error-state p{font-size:1.1rem;opacity:.9;max-width:400px}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:60vh;gap:1.5rem;color:#fff;text-align:center}.empty-icon{font-size:4rem;color:#fff;filter:drop-shadow(0 4px 8px rgba(0,0,0,.3)) brightness(1.2);stroke-width:1.5}.empty-state h3{font-size:2rem;font-weight:700;margin:0}.empty-state p{font-size:1.1rem;opacity:.9;max-width:400px}.trending-comment-modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#000c;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);display:flex;align-items:center;justify-content:center;z-index:1000;padding:1rem;overflow-y:auto;animation:modalFadeIn .3s ease-out}.trending-comment-modal{background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 95%,transparent),color-mix(in srgb,var(--color18) 90%,transparent));backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-radius:1.5rem;border:1px solid color-mix(in srgb,var(--color3) 20%,transparent);box-shadow:0 25px 50px #00000080;width:100%;max-width:900px;max-height:85vh;display:flex;flex-direction:column;animation:modalSlideIn .3s ease-out;overflow:hidden}.trending-comment-modal .trending-modal-header{display:flex;justify-content:space-between;align-items:flex-start;padding:1.2rem 2rem;border-bottom:1px solid color-mix(in srgb,var(--color3) 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rgba(255,255,255,.2)}.trending-user-icon{width:2rem;height:2rem;color:#ffffffb3;background:#ffffff1a;border-radius:50%;padding:.25rem}.trending-author-name{font-weight:600;color:#fff;font-size:.9rem}.trending-comment-actions{display:flex;align-items:center;gap:.75rem}.trending-comment-date{font-size:.75rem;color:#fff9}.trending-comment-rating{display:flex;gap:.1rem}.trending-comment-body{margin-top:.5rem}.trending-comment-content{color:#ffffffe6;font-size:.9rem;line-height:1.5;margin:0}.trending-no-comments{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:2rem;text-align:center;color:#fff9}.trending-no-comments-icon{width:3rem;height:3rem;margin-bottom:.5rem;opacity:.5}.trending-comments-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:2rem;text-align:center;color:#ffffffb3}.trending-comments-loading p{margin:.5rem 0 0;font-size:.9rem}.trending-loading-spinner{width:2rem;height:2rem;border:3px solid 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768px){.complaint-progress-wrapper{padding:20px}.evidence-grid{grid-template-columns:1fr}.progress-tabs{flex-direction:column}.progress-tab{width:100%;justify-content:center}.evidence-actions{flex-direction:column}}html{scroll-behavior:smooth}.cd-page-wrapper{min-height:100vh;background:linear-gradient(135deg,var(--color13) 0%,var(--color18) 50%,var(--color12) 100%);padding:8rem 1rem 2rem;position:relative;overflow-x:hidden}.cd-page-wrapper:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:radial-gradient(circle at 20% 20%,rgba(255,255,255,.05) 0%,transparent 50%),radial-gradient(circle at 80% 80%,rgba(255,255,255,.05) 0%,transparent 50%);pointer-events:none;overflow:hidden}.cd-main-container{max-width:1200px;margin:0 auto;position:relative;z-index:2}.cd-header-section{display:flex;justify-content:space-between;align-items:center;margin-bottom:2.5rem;flex-wrap:wrap;gap:1.5rem}.cd-nav-back-btn{background:#ffffff26;border:1px solid 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infinite;flex-shrink:0}.cd-assignment-header h3{font-size:1.1rem;font-weight:600;color:#fff;margin:0}.cd-assignment-message{display:none}.cd-assignment-actions{display:flex;gap:1rem;flex-shrink:0}.cd-accept-btn,.cd-ignore-btn,.cd-reject-btn{padding:.75rem 1.75rem;border-radius:12px;font-size:.95rem;font-weight:600;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;gap:.6rem;border:2px solid transparent;box-shadow:0 3px 12px #0000001f;white-space:nowrap}.cd-accept-btn{background:linear-gradient(135deg,#22c55ef2,#16a34af2);color:#fff;border-color:#22c55e80}.cd-accept-btn:hover:not(:disabled){background:linear-gradient(135deg,#16a34a,#15803d);transform:translateY(-2px);box-shadow:0 6px 18px #22c55e59}.cd-accept-btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.cd-ignore-btn{background:#94a3b833;color:#fff;border-color:#94a3b866;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.cd-ignore-btn:hover:not(:disabled){background:#94a3b859;transform:translateY(-2px);box-shadow:0 6px 18px #94a3b84d}.cd-ignore-btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.cd-reject-btn{background:linear-gradient(135deg,#ef4444f2,#dc2626f2);color:#fff;border-color:#ef444480}.cd-reject-btn:hover:not(:disabled){background:linear-gradient(135deg,#dc2626,#b91c1c);transform:translateY(-2px);box-shadow:0 6px 18px #ef444459}.cd-reject-btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.cd-ignored-disclaimer{display:flex;align-items:center;gap:1rem;padding:1.25rem 1.5rem;background:linear-gradient(135deg,#10b9811a,#0596690d);border:1px solid 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0}.cd-header-top-row{display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:1.5rem}.cd-header-left-section{display:flex;flex-direction:column;gap:1rem}.cd-category-display{display:flex;align-items:center;gap:1rem}.cd-category-icon-wrapper{display:flex;align-items:center;justify-content:center;width:48px;height:48px;border-radius:12px;color:#fff;font-size:1.5rem}.cd-category-label-text{font-size:1.2rem;font-weight:600;color:#e2e8f0}.cd-severity-display{display:flex;align-items:center}.cd-severity-indicator{padding:.6rem 1.2rem;border-radius:10px;font-size:1rem;font-weight:600;display:flex;align-items:center;gap:.6rem;border:2px solid transparent}.cd-severity-low{background:#22c55e26;color:#22c55e;border-color:#22c55e4d}.cd-severity-medium{background:#fbbf2426;color:#fbbf24;border-color:#fbbf244d}.cd-severity-high{background:#f9731626;color:#f97316;border-color:#f973164d}.cd-severity-critical{background:#ef444426;color:#ef4444;border-color:#ef44444d}.cd-header-right-section{display:flex;align-items:center}.cd-status-indicator{padding:.8rem 1.5rem!important;border-radius:12px!important;font-size:.95rem!important;font-weight:700!important;letter-spacing:.025em!important;text-transform:uppercase!important;background:linear-gradient(135deg,#f8fafcf2,#f1f5f9f2)!important;color:#374151!important;border:2px solid rgba(148,163,184,.3)!important}.cd-status-badge-pending{background:linear-gradient(135deg,#fbbf2433,#f59e0b4d)!important;color:#d97706!important;border:2px solid rgba(251,191,36,.4)!important;box-shadow:0 4px 20px #fbbf2440!important}.cd-status-badge-in-progress{background:linear-gradient(135deg,#22c55e33,#10b9814d)!important;color:#059669!important;border:2px solid rgba(34,197,94,.4)!important;box-shadow:0 4px 20px #22c55e40!important}.cd-status-badge-resolved{background:linear-gradient(135deg,#00adb533,#71c9ce4d)!important;color:var(--color3)!important;border:2px solid rgba(0,173,181,.4)!important;box-shadow:0 4px 20px #00adb540!important}.cd-status-badge-rejected{background:linear-gradient(135deg,#ef444433,#dc26264d)!important;color:#dc2626!important;border:2px solid rgba(239,68,68,.4)!important;box-shadow:0 4px 20px #ef444440!important}.cd-content-body{padding:2.5rem;background:linear-gradient(135deg,color-mix(in srgb,var(--color13) 95%,transparent),color-mix(in srgb,var(--color18) 90%,transparent),color-mix(in srgb,var(--color13) 92%,transparent),color-mix(in srgb,var(--color18) 90%,transparent),color-mix(in srgb,var(--color13) 95%,transparent));border-radius:0 0 24px 24px;position:relative}.cd-title-wrapper{margin-bottom:2rem}.cd-main-title{font-size:2.8rem;font-weight:800;color:#fff;margin-bottom:0;line-height:1.2;word-break:break-word}.cd-description-wrapper{margin-bottom:2.5rem}.cd-description-wrapper h3{font-size:1.6rem;font-weight:700;color:#374151;margin-bottom:1.2rem;border-bottom:3px solid #e5e7eb;padding-bottom:.6rem;display:flex;align-items:center;gap:.5rem}.cd-description-content{font-size:1.2rem;line-height:1.9;color:#e2e8f0;background:linear-gradient(135deg,#00adb540,#71c9ce33,#00adb540);padding:2rem;border-radius:14px;border-left:5px solid var(--color3);border:1px solid rgba(0,173,181,.4);word-break:break-word;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.cd-metadata-wrapper{background:linear-gradient(135deg,#00adb533,#71c9ce26,#00adb533);border-radius:14px;padding:2rem;margin-bottom:2.5rem;border:1px solid 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#0000004d}.cd-user-name{font-weight:600;color:#fff;font-size:1rem}.cd-metadata-icon{width:20px;height:20px;color:#94a3b8}.cd-interactions-wrapper{border-top:3px solid #e5e7eb;padding-top:2.5rem;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:2rem}.cd-voting-controls{display:flex;gap:1.5rem;align-items:center}.cd-vote-button{background:linear-gradient(135deg,#f9fafbeb,#f3f4f6eb)!important;border:2px solid rgba(209,213,219,.8)!important;border-radius:14px!important;padding:1rem 1.5rem!important;cursor:pointer!important;transition:all .3s ease!important;display:flex!important;align-items:center!important;gap:.75rem!important;font-size:1.1rem!important;font-weight:600!important;color:#6b7280!important;min-width:90px!important;justify-content:center!important}.cd-vote-button:hover{transform:translateY(-2px);box-shadow:0 6px 15px #0000001a}.cd-upvote-button:hover,.cd-upvote-button.cd-voted{background:linear-gradient(135deg,#f0fdf4f2,#dcfce7f2)!important;border-color:#22c55ecc!important;color:#22c55e!important;box-shadow:0 4px 12px #22c55e4d!important}.cd-downvote-button:hover,.cd-downvote-button.cd-voted{background:linear-gradient(135deg,#fef2f2f2,#fee2e2f2)!important;border-color:#ef4444cc!important;color:#ef4444!important;box-shadow:0 4px 12px #ef44444d!important}.cd-utility-buttons{display:flex;gap:1.5rem;align-items:center}.cd-comments-btn,.cd-map-view-btn{background:linear-gradient(135deg,#e0f2f1f2,#cbf1f5f2)!important;border:2px solid rgba(0,173,181,.6)!important;color:var(--color3)!important;padding:1rem 1.5rem;border-radius:14px;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;gap:.75rem;font-size:1.1rem;font-weight:600;text-decoration:none}.cd-comments-btn:hover,.cd-map-view-btn:hover{background:linear-gradient(135deg,var(--color3) 0%,var(--color8) 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ease;display:inline-flex;align-items:center;gap:.75rem;text-decoration:none}.cd-primary-btn:hover{background:linear-gradient(135deg,#3b82f6e6,#2563ebe6);color:#fff;transform:translateY(-2px);box-shadow:0 6px 20px #3b82f666}.cd-loading-spinner-small{width:16px;height:16px;border:2px solid rgba(239,68,68,.3);border-radius:50%;border-top-color:#ef4444cc;animation:spin 1s linear infinite}@keyframes slideInUp{0%{opacity:0;transform:translateY(30px)}to{opacity:1;transform:translateY(0)}}@media (max-width: 768px){.cd-header-section{flex-direction:column;align-items:stretch}.cd-header-actions{justify-content:space-between;width:100%}.cd-main-title{font-size:2.2rem}.cd-interactions-wrapper{flex-direction:column;gap:2rem}.cd-voting-controls,.cd-utility-buttons{justify-content:center;width:100%}.cd-metadata-row{flex-direction:column;gap:1.5rem}.cd-status-controls{justify-content:center}.cd-main-container{padding:0 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svg{color:#10b981}.resolve-modal-close{background:none;border:none;font-size:1.5rem;color:#666;cursor:pointer;padding:.25rem;display:flex;align-items:center;justify-content:center;transition:color .2s ease}.resolve-modal-close:hover{color:#333}.resolve-modal-close svg{width:24px;height:24px}.resolve-modal-body{margin-bottom:1.5rem}.resolve-modal-body p{color:#555;margin-bottom:1rem;font-size:1rem}.resolve-modal-textarea{width:100%;padding:.75rem;border:2px solid #e0e0e0;border-radius:8px;font-size:.95rem;font-family:inherit;resize:vertical;min-height:100px;transition:border-color .2s ease}.resolve-modal-textarea:focus{outline:none;border-color:#10b981}.resolve-modal-footer{display:flex;gap:1rem;justify-content:flex-end}.resolve-modal-cancel-btn,.resolve-modal-submit-btn{padding:.75rem 1.5rem;border:none;border-radius:8px;font-size:.95rem;font-weight:600;cursor:pointer;transition:all .2s ease}.resolve-modal-cancel-btn{background:#f5f5f5;color:#666}.resolve-modal-cancel-btn:hover{background:#e0e0e0}.resolve-modal-submit-btn{background:linear-gradient(135deg,#10b981,#059669);color:#fff;display:flex;align-items:center;gap:.5rem}.resolve-modal-submit-btn:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #10b98166}.resolve-modal-submit-btn:disabled{opacity:.6;cursor:not-allowed}.cd-resolve-section{background:linear-gradient(135deg,#10b9811a,#0596691a);border:1px solid rgba(16,185,129,.3);border-radius:16px;padding:1.5rem;margin-bottom:2rem}.cd-resolve-header{display:flex;align-items:center;gap:.75rem;margin-bottom:1rem}.cd-resolve-header .cd-resolve-icon{color:#10b981;font-size:1.5rem}.cd-resolve-header h3{margin:0;color:#047857;font-size:1.1rem;font-weight:600}.cd-resolve-btn{display:flex;align-items:center;gap:.5rem;padding:.75rem 1.5rem;background:linear-gradient(135deg,#10b981,#059669);color:#fff;border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .3s ease}.cd-resolve-btn:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 16px #10b98166}.cd-resolve-btn:disabled{opacity:.6;cursor:not-allowed}.help-page{min-height:100vh;height:auto;background:linear-gradient(135deg,var(--color12) 0%,var(--color18) 25%,var(--color13) 50%,var(--color2) 100%);color:#fff;padding-top:80px;position:relative;overflow:hidden}.help-page:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100"><defs><pattern id="grain" width="100" height="100" patternUnits="userSpaceOnUse"><circle cx="50" cy="50" r="0.5" fill="white" opacity="0.1"/></pattern></defs><rect width="100" height="100" fill="url(%23grain)"/></svg>');animation:helpGrainAnimation 20s linear 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infinite}.hero-bg-element:nth-child(1){width:300px;height:300px;background:linear-gradient(135deg,var(--color3),var(--color8));top:5%;left:5%;animation-delay:0s}.hero-bg-element:nth-child(2){width:400px;height:400px;background:linear-gradient(135deg,var(--color8),var(--color3));bottom:5%;right:5%;animation-delay:7s}.hero-bg-element:nth-child(3){width:280px;height:280px;background:linear-gradient(135deg,var(--color3),var(--color6));top:40%;left:50%;transform:translate(-50%,-50%);animation-delay:14s}@keyframes helpFloatContained{0%,to{transform:translate(0) scale(1)}33%{transform:translate(-15px,-15px) scale(1.05)}66%{transform:translate(15px,15px) scale(.95)}}.help-hero-content{position:relative;z-index:1;max-width:800px;margin:0 auto}.hero-icon-container{width:120px;height:120px;margin:0 auto 2rem;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:30px;display:flex;align-items:center;justify-content:center;box-shadow:0 20px 60px color-mix(in srgb,var(--color3) 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80%,transparent);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid color-mix(in srgb,var(--color3) 30%,transparent);border-radius:16px;color:#fff;font-size:1rem;transition:all .3s ease}.help-search-input::placeholder{color:var(--color6)}.help-search-input:focus{outline:none;background:color-mix(in srgb,var(--color2) 90%,transparent);border-color:var(--color3);box-shadow:0 0 0 4px color-mix(in srgb,var(--color3) 20%,transparent)}.help-container{max-width:1200px;margin:0 auto;padding:0 2rem;position:relative;z-index:1}.help-page section{padding:6rem 0;position:relative;z-index:1}.help-section-header{text-align:center;margin-bottom:4rem}.help-section-icon{width:48px;height:48px;color:var(--color3);margin:0 auto 1rem;display:block}.help-section-title{font-size:2.5rem;font-weight:700;margin:0 0 1rem;background:linear-gradient(135deg,var(--color9),var(--color3));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.help-section-subtitle{font-size:1.125rem;color:#fff9;margin:0}.help-quick-links{background:color-mix(in srgb,var(--color1) 30%,transparent);border-top:1px solid color-mix(in srgb,var(--color3) 20%,transparent);border-bottom:1px solid color-mix(in srgb,var(--color3) 20%,transparent)}.quick-links-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:2rem}.quick-link-card{background:linear-gradient(135deg,color-mix(in srgb,var(--color2) 85%,transparent),color-mix(in srgb,var(--color12) 80%,transparent));-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent);border-radius:1.5rem;padding:2rem;cursor:pointer;transition:all .3s ease;display:flex;flex-direction:column;align-items:center;text-align:center;position:relative;overflow:hidden}.quick-link-card:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(135deg,color-mix(in srgb,var(--color3) 15%,transparent),transparent);opacity:0;transition:opacity .3s ease}.quick-link-card:hover:before{opacity:1}.quick-link-card.active{background:color-mix(in srgb,var(--color3) 20%,transparent);border-color:var(--color3);box-shadow:0 8px 32px color-mix(in srgb,var(--color3) 30%,transparent)}.quick-link-icon{width:80px;height:80px;border-radius:20px;display:flex;align-items:center;justify-content:center;margin-bottom:1.5rem;box-shadow:0 8px 24px #0000004d}.quick-link-title{font-size:1.25rem;font-weight:600;margin:0;color:#fff}.quick-link-arrow{position:absolute;top:1rem;right:1rem;color:#fff6;transition:all .3s ease}.quick-link-card:hover .quick-link-arrow,.quick-link-card.active .quick-link-arrow{color:var(--color3);transform:translate(5px)}.steps-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:3rem;position:relative}.step-card{background:linear-gradient(135deg,color-mix(in srgb,var(--color2) 85%,transparent),color-mix(in srgb,var(--color12) 80%,transparent));-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent);border-radius:1.5rem;padding:2.5rem 2rem;text-align:center;position:relative;transition:all .3s ease}.step-card:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color2) 95%,transparent),color-mix(in srgb,var(--color12) 90%,transparent));border-color:var(--color3);box-shadow:0 12px 40px color-mix(in srgb,var(--color3) 25%,transparent)}.step-number{position:absolute;top:-20px;left:50%;transform:translate(-50%);width:40px;height:40px;background:linear-gradient(135deg,var(--color3),var(--color8));border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.25rem;box-shadow:0 4px 16px color-mix(in srgb,var(--color3) 40%,transparent)}.step-icon{width:80px;height:80px;margin:0 auto 1.5rem;border-radius:20px;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px #0000004d}.step-title{font-size:1.5rem;font-weight:600;margin:0 0 1rem;color:#fff}.step-description{color:#ffffffb3;margin:0;line-height:1.6}.step-connector{display:none}@media (min-width: 768px){.step-connector{display:block;position:absolute;top:50%;right:-3rem;transform:translateY(-50%);color:var(--color3);opacity:.5}}.features-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:2rem}.feature-card{background:linear-gradient(135deg,color-mix(in 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.5rem;color:#fff}.testimonial-role{color:#fff9;margin:0}.testimonial-controls{display:flex;align-items:center;justify-content:center;gap:2rem;margin-top:2rem}.testimonial-btn{width:48px;height:48px;background:color-mix(in srgb,var(--color2) 80%,transparent);border:1px solid color-mix(in srgb,var(--color3) 30%,transparent);border-radius:50%;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .3s ease}.testimonial-btn:hover{background:color-mix(in srgb,var(--color3) 25%,transparent);border-color:var(--color3);transform:scale(1.1)}.testimonial-dots{display:flex;gap:.75rem}.testimonial-dot{width:12px;height:12px;background:#ffffff4d;border:none;border-radius:50%;cursor:pointer;transition:all .3s ease;padding:0}.testimonial-dot.active{background:var(--color3);width:32px;border-radius:6px}.help-contact-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:2rem}.help-contact-card{background:linear-gradient(135deg,color-mix(in srgb,var(--color2) 85%,transparent),color-mix(in srgb,var(--color12) 80%,transparent));-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid color-mix(in srgb,var(--color3) 25%,transparent);border-radius:1.5rem;padding:3rem 2rem;text-align:center;transition:all .3s ease}.help-contact-card:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--color2) 95%,transparent),color-mix(in srgb,var(--color12) 90%,transparent));border-color:var(--color3);box-shadow:0 12px 40px color-mix(in srgb,var(--color3) 25%,transparent);transform:translateY(-5px)}.help-contact-icon{width:80px;height:80px;margin:0 auto 1.5rem;border-radius:20px;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px #0000004d}.help-contact-title{font-size:1.5rem;font-weight:600;margin:0 0 .75rem;color:#fff}.help-contact-description{color:#fff9;margin:0 0 1.5rem}.help-contact-link{color:var(--color3);text-decoration:none;font-weight:600;font-size:1.125rem;transition:all .3s ease}.help-contact-link:hover{color:var(--color8);text-decoration:underline}@media (max-width: 768px){.help-hero{padding:6rem 1.5rem 3rem}.help-hero-title{font-size:2.5rem}.help-hero-subtitle{font-size:1rem}.help-container{padding:0 1.5rem}.help-page section{padding:4rem 0}.help-section-title{font-size:2rem}.quick-links-grid,.features-grid,.help-contact-grid{grid-template-columns:1fr}.steps-grid{grid-template-columns:1fr;gap:2rem}.step-connector{display:none}.testimonial-card{padding:2rem 1.5rem}.testimonial-text{font-size:1rem}}@media (max-width: 480px){.help-hero-title{font-size:2rem}.hero-icon-container{width:80px;height:80px}.help-section-title{font-size:1.75rem}.faq-question{padding:1.25rem 1.5rem;font-size:1rem}.faq-answer p{padding:0 1.5rem 1.25rem}}:root{--color1: #222831;--color2: #393E46;--color3: #00ADB5;--color4: #EEEEEE;--color5: #E3FDFD;--color6: #CBF1F5;--color7: #A6E3E9;--color8: #71C9CE;--color9: #E4F9F5;--color10: #323232;--color11: #323232;--color12: #2C3333;--color13: #395B64;--color14: #A5C9CA;--color15: #E7F6F2;--color16: #EEEEEE;--color17: #222831;--color18: #31363F}.officer-complaint-container{min-height:100vh;padding:8rem 2rem 4rem;background:linear-gradient(135deg,var(--color12) 0%,var(--color18) 25%,var(--color13) 50%,var(--color2) 100%);position:relative}.officer-complaint-container:before{content:"";position:absolute;top:0;left:0;right:0;bottom:0;background:radial-gradient(circle at 20% 50%,color-mix(in srgb,var(--color3) 15%,transparent),transparent 50%),radial-gradient(circle at 80% 80%,color-mix(in srgb,var(--color8) 15%,transparent),transparent 50%);pointer-events:none}.officer-complaint-header{text-align:center;margin-bottom:3rem;position:relative;z-index:1}.officer-complaint-title{font-size:3rem;font-weight:700;color:#fff;margin-bottom:.5rem;text-shadow:2px 2px 4px rgba(0,0,0,.3);display:flex;align-items:center;justify-content:center;gap:1rem}.refreshing-indicator{display:inline-flex;align-items:center;animation:fadeIn .3s ease-in}.spinner-icon{width:1.5rem;height:1.5rem;color:#fffc;animation:spin 1s linear infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.officer-complaint-subtitle{font-size:1.2rem;color:#ffffffe6;font-weight:300}.realtime-status{display:inline-flex;align-items:center;gap:.5rem;margin-top:.75rem;padding:.5rem 1rem;border-radius:20px;background:#ffffff1a;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);font-size:.9rem;font-weight:500}.realtime-status.connected{color:#51cf66}.realtime-status.disconnected{color:#f6b93b}.status-indicator{width:10px;height:10px;border-radius:50%;animation:pulse 2s infinite}.realtime-status.connected .status-indicator{background:#51cf66;box-shadow:0 0 10px #51cf6680}.realtime-status.disconnected .status-indicator{background:#f6b93b;box-shadow:0 0 10px #f6b93b80;animation:pulse 1s infinite}@keyframes pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.5;transform:scale(1.1)}}.status-text{color:#fff}.officer-complaint-controls{max-width:1200px;margin:0 auto 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p{color:var(--color14);font-size:1rem}.officer-complaint-description{color:var(--color14);font-size:.9rem;line-height:1.5;margin-bottom:1rem}.officer-complaint-meta{display:flex;gap:.75rem;margin-bottom:1rem;flex-wrap:wrap}.officer-complaint-category,.officer-complaint-distance{padding:.25rem .75rem;border-radius:8px;font-size:.8rem;font-weight:500}.officer-complaint-category{background:color-mix(in srgb,var(--color3) 15%,transparent);color:var(--color3);border:1px solid color-mix(in srgb,var(--color3) 30%,transparent);text-transform:capitalize}.officer-complaint-distance{background:color-mix(in srgb,var(--color8) 15%,transparent);color:var(--color8);border:1px solid color-mix(in srgb,var(--color8) 30%,transparent)}.officer-complaint-user{display:flex;align-items:center;gap:.5rem;margin-bottom:1rem;padding:.5rem;background:color-mix(in srgb,var(--color3) 10%,transparent);border-radius:8px;border:1px solid color-mix(in srgb,var(--color3) 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#667eea;padding-bottom:.5rem}.legend-item{display:flex;align-items:center;gap:.5rem;margin-bottom:.5rem;font-size:.85rem;color:#555}.legend-icon{width:20px;height:20px;border-radius:50%;flex-shrink:0}.legend-icon.officer{background:#667eea;border:2px solid white;box-shadow:0 2px 4px #0003}.legend-icon.high{background:#ee5a6f;border:2px solid white}.legend-icon.medium{background:#f6b93b;border:2px solid white}.legend-icon.low{background:#51cf66;border:2px solid white}.map-popup{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif}.map-popup h3{margin:0 0 .5rem;font-size:1.1rem;color:#333}.map-popup p{margin:.25rem 0;font-size:.9rem;color:#555}.officer-popup{text-align:center}.officer-popup h3{color:#667eea;font-size:1.2rem}.complaint-popup{max-width:280px}.popup-header{display:flex;justify-content:space-between;align-items:flex-start;gap:.5rem;margin-bottom:.75rem;padding-bottom:.5rem;border-bottom:2px solid #f0f0f0}.popup-header h3{flex:1;margin:0;font-size:1rem;font-weight:600}.popup-severity-badge{padding:.2rem .6rem;border-radius:8px;font-size:.7rem;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.popup-severity-badge.high{background:#ee5a6f;color:#fff}.popup-severity-badge.medium{background:#f6b93b;color:#333}.popup-severity-badge.low{background:#51cf66;color:#fff}.popup-description{color:#666;font-size:.85rem;line-height:1.4;margin-bottom:.75rem}.popup-details{display:flex;flex-direction:column;gap:.4rem;margin-bottom:.75rem}.popup-detail-item{display:flex;font-size:.8rem;color:#555;gap:.3rem}.popup-detail-item strong{color:#333;min-width:70px}.popup-detail-item .status-pending{color:#f57c00;font-weight:500}.popup-detail-item .status-in-progress{color:#1976d2;font-weight:500}.popup-detail-item .status-resolved{color:#388e3c;font-weight:500}.popup-user{display:flex;align-items:center;gap:.5rem;padding:.5rem;background:#f8f9fa;border-radius:8px;margin-bottom:.75rem}.popup-user img{width:28px;height:28px;border-radius:50%;object-fit:cover;border:2px solid white}.popup-user span{font-size:.85rem;font-weight:500;color:#333}.popup-view-btn{width:100%;padding:.5rem;border:none;border-radius:8px;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;font-size:.85rem;font-weight:600;cursor:pointer;transition:all .3s ease}.popup-view-btn:hover{transform:translateY(-2px);box-shadow:0 4px 12px #667eea66}.leaflet-popup-content-wrapper{border-radius:12px;padding:0}.leaflet-popup-content{margin:1rem;font-family:inherit}.leaflet-popup-tip{background:#fff}.complaint-popup.severity-high .popup-header{border-bottom-color:#ee5a6f}.complaint-popup.severity-medium .popup-header{border-bottom-color:#f6b93b}.complaint-popup.severity-low .popup-header{border-bottom-color:#51cf66}@media (max-width: 768px){.complaint-map-container{height:400px}.map-legend{bottom:10px;right:10px;padding:.75rem;min-width:150px}.map-legend h4{font-size:.85rem}.legend-item{font-size:.75rem}.legend-icon{width:16px;height:16px}}.officer-dept-dashboard{min-height:100vh;background:linear-gradient(135deg,var(--color12) 0%,var(--color18) 25%,var(--color13) 50%,var(--color2) 100%);padding:7rem 2rem 6rem;position:relative;overflow-x:hidden}.officer-dept-header{position:relative;z-index:1;margin-bottom:2rem;background:#ffffff14;-webkit-backdrop-filter:blur(20px) saturate(180%);backdrop-filter:blur(20px) saturate(180%);border-radius:24px;padding:2rem;border:1px solid rgba(255,255,255,.15);box-shadow:0 8px 32px #1f268733,0 0 0 1px #ffffff1a inset}.officer-dept-header-content{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:1.5rem}.officer-dept-header-content>div:first-child{display:flex;align-items:center;gap:1.5rem}.officer-dept-header-icon{width:70px;height:70px;background:linear-gradient(135deg,#fff3,#ffffff0d);border-radius:18px;display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.25);box-shadow:0 4px 20px #0000001a}.officer-dept-header-icon svg{width:40px;height:40px;color:#fff}.officer-dept-title{font-size:2.5rem;font-weight:900;background:linear-gradient(135deg,var(--color9) 0%,var(--color6) 30%,var(--color3) 70%,var(--color8) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin:0 0 .5rem;text-shadow:0 0 30px var(--color3);filter:drop-shadow(0 2px 4px 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